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Title:  Technology Specialist - SAP ERP

Responsible for, implementing, managing and supporting in CS&L Customer Service and Logistics, GNP Global Network and Performance related systems, working in Global Supply Chain organization. The position will also align systems Architecture and work closely with other application teams like ERP product team to help make design, development and support system decisions to ensure strong and efficient Supply Chain Processes.

This role requires a solid understanding and experience in ERP, EWM, MM, SD systems, a proven track record of development and support, creation of high performance teams, and the ability to work in a matrixed environment.

General Technology Specialist:


  • Ensures consistency of the overall solution;
  • Works with the Product Owner to understand, elicit, analyze, document and communicate program and platform/application requirements;
  • Participates in the selection of new technologies;
  • Systems management, implementation, support and operations of portfolio of applications and services in CS&L Customer Service and Logistics, GNP Global Network and Performance areas in Global Supply Chain
  • Applications Transformation, roadmap and vendor management
  • Evaluate and propose a EWM, Customer Services and Logistics, Network Performance Systems strategy to support Global Supply Chain objectives
  • Providing recommendations about new innovation leading to business application improvements
  • Monitoring and improving the quality of IT services according guidelines and standards







General Technology Specialist


  • Excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people;
  • Being a business and technical consultant that is responsible for the design of the product;
  • Experience in a similar role and within a complex international environment with specific involvement with ERP-related Projects and Programs (SAP ERP, EWM, MM , SD , Etc)
  • Proven experience in IT Service Management frameworks and processes.
  • Solid experience with contract management and managing third parties
  • A proactive approach to setting direction and ensuring continued stakeholder support and alignment
  • A desire to be a thought-leader in Supply Chain Processes and IT Solutions in Heineken





Job Segment: SAP, ERP, Supply, Logistics, Contract Manager, Technology, Operations, Legal

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