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Title:  Technology Specialist Global Supply Chain Apps

Technology Specialist Global Supply Chain Apps

Responsible for, implementing, managing and supporting Supply Chain related systems. Supports in translating architecture and requirements into solutions and participates in the technical development and operations of the product and translating product needs and requirements into deliverable units of work—Epics/Features/Stories for applications, on-premise and cloud-based infrastructure used for hosting, network, communications, compute, IaaS, PaaS, and SaaS Solutions. He will work with the Product Teams and partners to ensure end-product meets business requirements.


For Heineken the agile mind-set is centred on four principles; focus on customer value, power to the teams, start quick and smart and learn relentlessly. As a Technology Specialist you own these principles and integrate them in the daily life. Self-reflection, adaptability, collaboration and resilience come natural to you and make you thrive in an Agile environment. Engaging with these characteristics and become more self-aware of personal strengths and weaknesses, makes majors strides in development of yourself and others.


General Technology Specialist:


  • Ensures consistency of the overall solution;
  • Works with the Product Owner to understand, elicit, analyze, document and communicate program and platform/application requirements;
  • Participates in the selection of new technologies;
  • Provides guidance and coaching to other product team members on changes throughout the design process;
  • Manages the quality of the solution and technical debt;
  • Identifies potential bottlenecks and their underlying causes that affect the product and proposes how to resolve these;
  • Maintains awareness of emerging technologies, industry trends, and architecture best practices; and evaluate them for applicability;
  • Keep up with relevant developments in own functional area and ensure development, transfer and retention of knowledge. Is together with team members end-to-end responsible to deliver the value of a single Product through the entire Product life cycle;
  • Deliver working product enhancements with the allocated timescale and quality standards that minimize rework and aspire a zero defect culture;
  • Is self-organising with other team members. There is no separate management layer, work is planned and executed by the team;



Specific Technology Specialist


  • Knowing security protocols, IT systems, networking infrastructures and database systems;
  • Working with multi-disciplinary teams to craft IT solutions;
  • Troubleshooting technology problems;
  • Comfort with frequent, incremental code testing and deployment, a strong grasp of automation and data management tools;
  • Excellent facilitation, presentation, and analysing skills;
  • Experience of working in a deadline driven environment with rapid release cycles;
  • Experience with designing, implementing, or operating IT systems on leading commercial Cloud platforms, including Azure, AWS, Google or other leading IaaS, PaaS, and SaaS Solutions
  • Experience integrating legacy platforms and applications with cloud-based systems
  • A strong understanding of Information/Application security on premise and on-cloud
  • Knowledge of Infrastructure technologies like Active Directory, database Management, Analytics tools, etc.).
  • Networking: knowledge and understanding of network concepts and technology such as TCP/IP, UDP, MAC addresses, IP,etc.
  • Experience with Devops practices 
  • Experience with ITIL and ITSM systems/tools to provide support and IT metrics

Job Segment: Supply Chain, Supply, Database, PLM, Operations, Technology, Management

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