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eB2B Area Growth Manager
Job Descriptions:
1. eB2B deployment, acquisition and retention
- (right) Outlet selection and customer onboarding/ acquisition.
- Deployment and perfect execution of eB2B programs and solutions
- Help to onboard and guide (new) customers and troubleshoot initial issues during go-live and scale up. Ongoing provide feedback from customer and sales to eB2B team to keep winning with eB2B with customer centric solutions
- Help to onboard new distributors and streamline their processes to drive adoption and stickiness.
- Leading sales, DDT & distributor collaboration & engagement and operation plan to develop coverage proposal
- Deep analysis and market intimacy to identify I&O of the regions in terms of operations and growth
- Deploy Expansion coverage to unlock the market grip of Sub D – outlet
2. Develop Business and support on sales growth in assigned region
- Deep understanding of RTM to unblock issues and identify opportunities with distributors, sub-d, outlets and sales team
- Build new initiatives to drive growth & sales effectiveness through eB2B
- Work closely with deployment teams, users and administrators to optimize flow of information through the platforms and online/offline touchpoints
- Daily market observation with deep understanding on other eB2B players
- Develop regional specific online eB2B campaigns that support offline & online sales growth
- Building new data views to support the business and data driven mindset amongst sales
- Identify performance of eB2B and identify opportunities to grow online revenue in close collaboration with BI
- Deep analysis and market intimacy to identify I&O of the regions
3. Adoption & Change management
- Drive Sales team digital engagement, education, and involvement
- Continuously capture feedback of sales team
- Ensure that eB2B adds value to sales team daily operations; feedback and drive initiatives in eB2B programs to develop
- Drive data driven way of working sales, using eB2B data to unlock insights and growth
4. Customer Centricit
- Capture customer painpoints and share back to eB2B and D&T team to continuously drive retention, and customer satisfaction
Job Requirements:
- Bachelor or Master degree, preferably in business
- 6 years working ( commercial FMCG ) of which at least 2 years in sales
- Deep understanding of RTM & strong background in sales field, sales operation
- Excellent communication skills
- Negotiation’s skills
- Fluent English & Vietnamese speaker
- Willing to travel
Job Segment:
Field Sales, Change Management, Manager, Sales, Management