Share this Job
Apply now »

Title:  Smart Dispense Executive

Job Title: Smart Dispense Executive

Function: On Trade

Location: Tadcaster with plenty of working from home.

Salary: £19,000 – £22,000  base depending on experience, Bonus, Company funded Private Medical Healthcare, double matched pension (up to 10%), 35 days holiday (option to buy more / sell), Comprehensive Opportunities to develop via our learning platform and courses and award winning benefits. Plus a monthly case of our delicious ciders and beers.

Contract: Permanent


Are you looking for a role where you can lead the way for innovation? As a Smart Dispense Executive you’ll be at the forefront of supporting our innovative Smart Dispense initiative, delivering star quality customer service to internal and external customers!


Here’s what the hiring manager said about the role:

“With sustainability credentials, energy cost savings and delivering consistently great beer, SmartDispense is hitting the headlines for all the right reasons. The SmartDispense Executive Team support our sales colleagues and internal functions to ensure we deliver a gold service both to our internal and external customers. Whether we are collaborating in Tadcaster or on Teams calls from our make shift home offices, we work closely as a team; it’s fast paced, with frequent new challenges and a broad range of stakeholders.  A great opportunity to be part of the solution in an exciting growth area of the business.”


The Role 

We are looking for a Smart Dispense Executive (based in Tadcaster) to assist the Draught Dispense Team Leader and front-line sales in providing a complete, efficient, and professional support service for all Smart Dispense customer-related activity. Specifically supporting the administration of on-boarding new Smart Dispense customers, administration support for existing customers and renewal & retention of existing Smart Dispense customers.

Your main responsibilities will be to support internal sales colleagues with on-boarding new customers; from processing and contracting through to installation plus supporting sales team to resolve customers queries and secure renewal contracts.


You’ll also support with data accuracy of National Groups and Brewers for Smart Dispense as well as lend a hand to support the draught dispense team Leader with data and billing queries to enable critical invoicing and payment processes.


The Candidate

With previous experience of working in a customer services or sales environment as part of a team, you will have an eye for detail and real patience when it comes to working with data. We’re looking for someone that takes pride in giving gold service to both customers and stakeholders. We embrace learning and growth and we anticipate there is scope to develop in this role. You are also likely to bring experiences that enhance this role that are not listed above, therefore not every box needs to be ticked when it comes to experience or skill sets.


The Application

Embracing and celebrating diversity is core to HEINEKEN’s purpose of “brewing the joy of true togetherness to inspire a better world”. We believe that people as diverse as our brews – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates from all backgrounds and industries as we champion a culture of belonging that provides fair and equal opportunities for all. 


Caring for People & the Planet is one of our core values and we understand that each of our needs and circumstances are different.  This is why we have our Smarter Working policy, to allow you to discuss what works for you and the business.  Our colleagues have access to hybrid working, flexible start and finish times, condensed hours and part time working to name but a few.   


If you like what you’ve read and want to explore this opportunity further then please apply prior to 19th August.


Job Segment: Part Time

Apply now »