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Global e-Retail Capability Manager

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Date: 04-Nov-2022

Location: Amsterdam, NL

Company: HEINEKEN

Our dream at HEINEKEN is to help our customers grow by serving them better, faster and smarter with digital solutions. To do so, we created a brand-new E-Business team that combines a portfolio of solutions and services to meet the needs and solve the pain points of our customers. The HEINEKEN E-Business team is where product teams, Global Sales, Digital & Technology, as well as our Operating Companies work together in an agile way, break through classical silos and adopt new ways of working.

 

Because of the success and proven opportunities of the HEINEKEN E-Business, we are scaling up our team by insourcing many activities and expanding our team with over 150 new team members into 2022.

 

Your role at HEINEKEN
This role is part of the Global eRetail team, focused on driving eRetail KPIs, the strategy & drivers of growth and developing expertise and best-in-class capabilities to fuel eRetail success across the globe.


In this role, you will be responsible for: 

  • Develop / design the Global eRetail capability strategy, translates it into an operational plan and roadmap to ensure embedding in focused Opcos
  • Build the “one language” to be spoken by any eRetail team – Sales AND Marketing, you identify strategic and operational needs of eRetail teams across all regions, keep playbooks and toolkits up to date and relevant for the regions/OPCO’s
  • Drive ePICOS and eAudit capabilities, as well as tools, implementation and compliancy
  • Lead and maintain the community of eRetail experts
  • Organize and facilitate training
  • Bring the outside in for benchmarking our performance against critical set of capabilities to win in this channel
  • Ensure all key stakeholders (MT or MT-1) of OpCos in scope have focus and resources behind eRetail capability agenda to be embedded
  • Actively engage with other functions like Marketing, Media, Finance to ensure end-to- end approach
  • Issue advice on channel strategy, capabilities journey for all Opcos

 

Are we looking for you? 
We are looking for someone who develops networks internally and externally, has a can do mentality with a passion for learning new things and is comfortable with challenging the status quo. You are known as a clear communicator with business development skills.

As prequalification’s, our ideal candidate would have: 

  • Bachelor level / University level
  • General commerce experience (marketing/trade marketing/ sales)
  • Minimum of 2 years OPCO experience required
  • eRetail/eCommerce (sales and media / marketing) experience is a plus
  • You are familiar with working with cross functional teams and have expertise in both building relationships and synthesizing complex information into digestible formats
  • Experience with Microsoft Office, Power BI, analytical skills, digital terminology
  • Perfect English writing and speaking skills


What is in it for you?
At HEINEKEN, we have a proud reputation for the many career opportunities we offer our employees. Your career has the opportunity for being a unique journey, with a steep learning curve, across various brands, businesses or geographies. Next to a collaborative, international working environment, we will offer you a very rewarding salary and excellent secondary benefits. 

This includes:
 

  • An extensive and rewarding pension-plan
  • Various training courses as part of your personal development plan
  • Employee discount for health insurances
  • Remuneration for travel expenses
  • Flexible working hours and the flexibility for working from home

 

We are HEINEKEN
Our proud history as a family-owned, independent brewer stretches back 150 years. We brew the highest quality beers, build globally loved brands and strive to do both of these things as sustainably as possible. 
With a larger global presence than any other brewer in the business, we’re able to draw strength from the diverse regions we operate in and sell to – driving consumer trends and opening up new market opportunities in the process. 

No matter where our more than 84,000 global employees are based or what role they play, each one is driven by the same goals and united under the same values.

It’s what makes us proud to say We Are HEINEKEN.


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