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Business Support Consultant

Date: Jun 27, 2022

Location: Amsterdam, NL, 1072 AE


As a team member of the Business Support team within GLOBAL BUSINESS CONTROL, you will be part of the team that supports the Export Business doing their SAP activities within HEINEKEN. We functionally own the SAP Export processes and support everything that is needed to let the business do where they are good at; selling beer!


We are looking for a Business Support Consultant in the SDMM domain. The purpose of this role is to support daily business by al kind of SAP matters, questions and projects. Driving process excellence and transformation to mature towards target state, positively impacting customer experience and business outcomes and driving E2E cross-functional collaboration.


In order to be successful in this position we expect you to have:

  • Education: Master/University level
  • Work experience: 8 - 10 years
  • Demonstrated experience in business-IT/SAP systems, exposure to cross-functional and complex international environment. Experience in a large multinational (preferably FMCG) or consultancy firm.
  • Experience with SAP SD/MM and Logistics processes in SAP authorisations.
  • Process (end-to-end) oriented thinking, combination of analytical, conceptual and business thinking skills.
  • English (excellent verbal and written skills)


Your work field

As a Business Support Consultant, you will deliver functional support and expertise on logistic IT/SAP processes to business users and other support partners/stakeholders on the SAP ECC, S/4HANA and (SAP) reporting systems. You will be the first point of contact with business users and internal and external service providers solving logistic related application/report issues and assist the business in implementing changes related to the SAP systems and associated applications. With regards to supporting the change management process, you will liaise with business representatives and process owners to design appropriate business solutions for the change requests. In addition to that, you will drive roll-out & projects to reach a higher level of service to our customers through SAP B2B E-commerce solutions driven by HEINEKEN EVERGREEN ambitions.


We offer you

A work environment where your personality, knowledge and competences are the key to success

  • Learning & Development training courses in line with your position and ambition
  • Laptop & cell phone
  • 30 vacation days (flexible budget to buy extra holidays)
  • Compensation for travel expenses
  • Pension plan where HEINEKEN covers 2/3 of the costs
  • Discount on our delicious products



Every day we work with pride on our great products that you've certainly had in your hand at a party, during a work meeting or at home with friends. HEINEKEN is much more than just beer. Did you know that brands like Cristal Clear, Royal Club, Heineken 0.0, Amstel Radler and Birra Moretti are also part of HEINEKEN? We actively work to create a pleasant work environment where everyone feels respected and has equal opportunities. Your personality, knowledge and competencies are the success of our organization. 


Embracing and celebrating diversity is core to HEINEKEN’s purpose of “brewing the joy of true togetherness to inspire a better world”. We believe that people as diverse as our brews – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates as we champion a culture of belonging that provides fair and equal opportunities for all.


How to proceed?

Are you interested? Please apply via the green application button!




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