Title:  Senior digital development and product management specialist

PURPOSE OF JOB:

As a digital development role, you will plan, manage, execute, review, and maintain the excellent unified customer ecosystem strategy. Furthermore, collaborate with various functions to roll out commercial digital solutions and related system enhancement. You will also initiate and enhance our commercial digital capabilities and deliver digital solutions and services not only internally but also with our partners.

MAJOR ROLES & RESPONSIBILITIES: 

• Design & execute a comprehensive digital customer engagement strategy.
• Act as commercial digital product & project manager in Heineken Taiwan
• Work with all internal / external stakeholders regularly to ensure all digital initiatives are properly identified, communicated, planned, executed, and measured.
• In close collaboration with the global team, review and advise on technical improvements of infrastructure and actively seek out new/relevant digital enhancement for future use.
• Manage the integrated commercial digital transformation program, including interdependency planning, resources planning, deployment roadmaps, and balancing the change capacity.
• Monitor and analyze customer data from different touch points to help improve the platform and mechanics.
• Drive the conceptualization, production, and execution of digital initiatives by working closely with the commercial team.

OTHER INFORMATION:   

• Willing to take the challenges and be able to work alone and collaborate with gloabal team
• Constant, consistent, and clear communication capabilities with internal and external stakeholders

EXPERIENCE:

• At least 1 to 2 years of product management experience
• At least 2 to 3 years of experience in related commercial digital solution planning and execution role
• CAMP/PMP certification of PMI is a plus

JOB RELATED KNOWLEDGE/SPECIFIC SKILLS:

• Project management skills
• Business development skills
• Problem-solving skills
• Analytical thinking and presentation skills
• Good command of spoken and written English

PERSONAL QUALITIES:

• Able to deal with changes
• High degree of self-motivation and initiative
• Good communication and interpersonal skills
• Honest, extroverted, mature, and stable

PURPOSE OF JOB:

As a digital development role, you will plan, manage, execute, review, and maintain the excellent unified customer ecosystem strategy. Furthermore, collaborate with various functions to roll out commercial digital solutions and related system enhancement. You will also initiate and enhance our commercial digital capabilities and deliver digital solutions and services not only internally but also with our partners.

MAJOR ROLES & RESPONSIBILITIES: 

• Design & execute a comprehensive digital customer engagement strategy.
• Act as commercial digital product & project manager in Heineken Taiwan
• Work with all internal / external stakeholders regularly to ensure all digital initiatives are properly identified, communicated, planned, executed, and measured.
• In close collaboration with the global team, review and advise on technical improvements of infrastructure and actively seek out new/relevant digital enhancement for future use.
• Manage the integrated commercial digital transformation program, including interdependency planning, resources planning, deployment roadmaps, and balancing the change capacity.
• Monitor and analyze customer data from different touch points to help improve the platform and mechanics.
• Drive the conceptualization, production, and execution of digital initiatives by working closely with the commercial team.

OTHER INFORMATION:   

• Willing to take the challenges and be able to work alone and collaborate with gloabal team
• Constant, consistent, and clear communication capabilities with internal and external stakeholders

EXPERIENCE:

• At least 1 to 2 years of product management experience
• At least 2 to 3 years of experience in related commercial digital solution planning and execution role
• CAMP/PMP certification of PMI is a plus

JOB RELATED KNOWLEDGE/SPECIFIC SKILLS:

• Project management skills
• Business development skills
• Problem-solving skills
• Analytical thinking and presentation skills
• Good command of spoken and written English

PERSONAL QUALITIES:

• Able to deal with changes
• High degree of self-motivation and initiative
• Good communication and interpersonal skills
• Honest, extroverted, mature, and stable