Title:  Training Specialist D&T

We Go Places! How about you?
Immediate Superior: Head of Change & Orchestration Digital Initiatives
Location: Stellenbosch 
Function: Digital and Tevchnology
Type of Contract: Permanent
Reference Number: ​​​​​​​133668
Closing Date: 07/04/2025

Key Responsibilities:

• Develop and execute the learning and capability strategy to achieve current and future fit capability requirements.
•  Maintain a keen understanding of training trends and developments and ensure that the business has a solution to support the various generational learning requirements.
• Continuously review new learning methodologies and processes to stay best in class.
• Identify and assess continuous improvement and current training initiatives through job analysis, career paths, annual performance appraisals and consultation with line managers.
• Conduct Training Needs Assessments.
• · Work closely with management, supervisors, and team leaders to identify skill gaps and performance
• improvement opportunities
• Develop Training Programs.
• ·Design and develop training materials, including manuals, presentations, e-learning modules, and job aids
• Deliver Training.Facilitate training sessions and workshops, to ensure employees are well-equipped with the necessary skillsand knowledge
• Create and Manage Training Calendar.
•  Develop and maintain an annual training calendar to ensure all training activities are scheduled and executed efficiently
• Evaluate Training Effectiveness.
• ·Monitor and review the progress of trainees through questionnaires and discussions with managers toensure the training programs are effective and meet the desired outcomes
• Adapt Training Programs.
•  Amend and revise training programs as necessary to adapt to changes in the work environment
• Support Line Managers.
•  Assist line managers and trainers in solving specific training problems, either on a one-to-one basis or ingroups
• Requirements:
• Min 5 years related experience with training and management in a professional environment.
• ·Experience in managing programs and vendors.
•  Experience in implementing programs and processes to achieve Skills Development Act / BBBEE SD targets.
• ·Knowledge of adult learning processes, instructional design techniques, and evaluation methodologies
• ·Knowledge of the effectiveness of learning methods
• Significant experience with effective learning and development methods
• · Experience in project management and budgeting
• Good knowledge of e-learning platforms and practices
• Excellent Knowledge of and training experience on Microsoft 365 toolset.
•  Practical experience with MS Office Suite, SAP and Learning Management Systems (LMS)
•  Strong communication and negotiation skills٫ with a good ability to build relations with employees andvendors.
• Strong organisational skills with business-oriented thinking
• Demonstrated ability to maximise individual and team performance through developing and introducinglearning and development programs and initiatives.
•  Deep understanding of effective leadership behaviors
•  Proven ability to deliver learning and development programs in an efficient manner, preferably in a Shared
• Services Centre or Contact Centre environment

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.