Title:  Head of Business Solutions

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Immediate Superior: Digital and Technology Director
Location: Stellenbosch
Function: Digital and Technology
Type of Contract: Permanent
Reference Number: 149661 
Closing Date: 30/01/2026

Accountable for OpCo digital transformation through the successful identification and delivery of technology solutions compliant with the HEINEKEN enterprise architecture, OpCo, regional and global strategies becoming the best-connected brewery.  Focus on transformation through technology, process and transformative operating models.

Key Responsibilities:

• Owns the end-to-end relationships to the business function, closely interact on all levels to give inputs into and delivery of digital transformation.
• Provide leadership and technical guidance to ensure the development of efficient and effective digital solutions aligned to global standards and strategies.
• Build relationships with key business and technology stakeholders to secure buy-in and engagement
• Accountable to identify opportunities for the utilise digital technologies to drive growth and improve operational efficiency.
• Manage and develop a team of snr technology specialists and DnT Managers ensuring that they have the necessary skills and resources to meet business needs.
• Oversee do deliver radical automation resulting in transformation and cost saving.
• Overall accountable for HB Commerce and RTC strategy from a DnT point of view.
• Stay up to date with emerging digital technologies, trends and evaluate their potential for use within the OpsCo
• Optimal capacity planning, ensuring that the delivery (BAU and Project) is properly resourced and that all team members are clear on their roles and responsibilities.
• Accountable for incident & support resolution and root cause analysis within SLA
• Manage relevant vendor relationships, contracts and SLA’s
• Build Strong external network with participation on key application forums/bodies
• Jointly accountable for delivery of and monitoring project progress and take corrective action as necessary to ensure that the project stays on track within budget.
• Ensure sound cyber, governance and risk management.
• The responsible management of the assigned Cost Centre for all activities (Opex and Capex) in the annual planning and monthly cycles

Education and Skills:

• Relevant Bachelors Degree
• At least 10 years of experience in IT, with a focus on digital transformation and business solutions design. 
• 7 + years of progressive leadership experience in leading cross-functional teams and enterprise-wide programs, operating and influencing effectively across the organization and within complex contexts.
• Proven experience in developing and implementing digital strategies and roadmaps.
• Strong knowledge of digital technologies and trends, such as cloud computing, big data analytics, machine learning, and mobile applications.
• Very strong understanding of business and best of breed processes and operating models.
• Experience with define Digital & IT strategies and roadmaps.
• Strong Leadership and experience in managing and developing a team of senior technology specialists.
• Ability to explain complex technical processes to business stakeholders.
• Excellent people, change and conflict management, leadership and facilitation skill

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.