Title:  P&CI Specialist

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Immediate Superior: P&CI Commerce & Support Manager 
Location: Sandton, Johannesburg
Function: Finance
Sub Function: Process & Improvement Control
Type of Contract: Permanent
Reference Number: 117647 
Closing Date: 27/11/2024

Purpose:

The core activities of the P&CI Specialist are to support the P&CI managers, Local Management and Functions in the following areas:

o Controls Monitoring

o Process & Control Management

o Continuous Process Improvement

o Risk Management

o Compliance

o Fraud Management

o Assurance

• These activities are driving the continuous improvement, monitoring/testing, design and implementation of

  processes and controls.

• The P&CI Specialist assists the P&CI Managers in coordinating the Lines of Defense activities (including

  Global Audit and External Audit).

• P&CI is a trusted partner for Local Management and Functions in achieving business objectives, driving

  and implementing improvements in the organisation’s processes and strengthening the internal control

  environment. The P&CI function is the custodian of the HEINEKEN Internal Control Framework and the

  HEINEKEN Continuous Process Improvement (CPI) Framework in the Opco.

Key Responsibilities:

Provide direct support to the PCI Managers in the following:

• Process & Control Management:

• To ensure business processes and controls are appropriately designed, constructed, implemented and maintained.
• Jointly drive with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology and HEINEKEN Enterprise Process Model (HEPM).
• Ensure that controls are fully embedded in the design of processes, including Process Performance Indicator (PPI) and Key Performance Indicators (KPI) defined by the Business.
• Ensure PPIs and KPIs are monitored on an ongoing basis to identify any risks or opportunities for improvements (processes & controls). Identify and report any process activities that deviate from the global standard by Local Management.

• Control Monitoring:

• To monitor and test control effectiveness and drive the implementation of remediating actions. o Ensure that the effectiveness of controls is monitored and/or frequently tested.
• Be responsible for putting the appropriate actions in place (agreed with Management).
• Track and monitor the progress of remediating activities.

• Process Improvement:

• To embed a process improvement culture, drive process and control improvement and realise benefits.
• Drive a culture of continuous improvement, benchmarking and innovation.
• Build process improvement capabilities through training and people development.
• Challenge existing processes to identify improvement opportunities using benchmarks and external best practices.
• Quantify financial benefits and costs associated with improvement ideas.
• Analyse impact of Job Description changes on processes and ways of working.
• Implement process improvements and inform Local Management about the progress on a regular basis. Ensure that the global process improvement methodology (Lean / Six Sigma) is applied.
• Evaluate the success of the improvement projects and the benefits realised.

• Risk Management:

• To lead the process of Risk Identification, Assessment and Response and monitor existing and emerging risks.
• Drive the implementation of a comprehensive Risk Management (RM) framework.
• Identify relevant risks for the business. Analyses, measures and evaluates risks.
• Conduct Risk Assessment through running risk workshops with the Business, ensures relevant risk templates and documentation are used and drives the creation of risk responses. This also includes new and emerging risks.
• Develop specific action plans to mitigate, accept or transfer risk and monitors progress on an ongoing basis.

• Fraud Management:

• To improve fraud prevention and detection and support fraud investigation when required.
• Raise fraud awareness through promoting the ‘Speak-up’ procedures.
• Drive fraud prevention and detection through identifying fraud risks and addressing them through strong process and control design and testing.
• Discuss and support incident assessment, following the Anti-Fraud procedure (P&CI may be requested on an exceptional basis to investigate specific fraud incidents that are related to business process controls).
• Support fraud investigation when requested by Local Management, Global Legal Affairs or Global Audit.

• Compliance Management:

• To provide assurance that processes and controls are designed, implemented and operating in line with the relevant policies, procedures and HEINEKEN Rules.
• P&CI is informed about policy changes and assesses the impact on existing control frameworks. Provide advice, support and challenge during the implementation of policies (global & local).
• Register, track and log policies & procedures. This includes the review and challenge of the self assessment activities.
• If requested, provide advice, support and challenge to the design of policies (global & local).

• Assurance Activities:

• To support Global and External Audit to efficiently plan and execute audits and to drive closure of audit findings.
• Plan, lead and execute audits to evaluate the risks and the established controls in all business processes in NewCo
• Work with Global Audit to ensure a consistent and efficient audit plan is adopted.
• Support and/or execution of audits in global audits (inside or outside of the OpCo) at the request of the Audit Committee, via Global Audit.
• Support the audit through providing information or specialist input where required (Local P&CI team members may perform controls testing or other audit activities on behalf of Global Audit when agreed with OpCo FD/FM).
• Define and execute remediation plans (in agreement with Management). Track and monitor the progress of remediating activities.
• Work closely with external auditors in respect to the Financial Controls Audit to enable reliance on the work of internal audit, thus driving reductions in the overall audit fees

Education & Experience:

• Minimum of financial tertiary qualification CA (SA)

• Six Sigma

Extensive experience within internal audit of international companies, including experience of operational audit, risk management.

• Proven ability of working in an international setting.

• Business experience in line manager role is an advantage.

• Experience and proven success in managing and developing teams.

• Proven success in influencing management and performing Management controls reviews,

  providing strong effective business-oriented recommendations.

• Ability to travel locally and internationally (up to 50%)

• Development and leadership of projects based on risk evaluation and/or business consulting.

• Broad knowledge of internal control.

• Development of audit programs and budgets.

• Solid experience in process analysis.

• Creation of Policies and Procedures.

• Leadership capabilities and ability to communicate effectively, including excellent report writing skills.

• Ability to collect and analyze complex data, evaluate information and systems and reach logical conclusions.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.