Title:  GM: Gauteng Channel (On Premise)

We Go Places! How about you?
Job Grade: 30 
Location: Johannesburg
Function: Commerce
Type of Contract: Permanent
Reference Number: 130127 
Closing Date: 24 March 2025

Purpose of the Position

As the overall accountable person for the Specialized Channel (On Premise) within the Gauteng Region, develop and drive Strategic plans for the channel as well as drive a High-performance culture. Provide clear and consistent leadership to the team in delivering against targets. The GM is accountable for ensuring the growth of HEINEKEN Beverages portfolio to customers within a specific geographical area and within the Specialized Channel, and to create consumer pull to assist the company in achieving its strategic and financial objectives.

KEY RESULT AREAS

Implementation and achievement of regional strategy:

• Develop and define the Channel Strategy and align to HEINEKEN Beverages performance goals – creating a competitive advantage for the OpCo.
• Rigorous execution of plans, including mitigation plans where necessary, to ensure value-add to customers
• Deliver regular proposals to refine and optimize the customer experiences.
• Business Plans executed on time in full to deliver against defined volume and revenue/profit targets.
• Consistent achievement of targets in terms of budget, cost and profitability growth
• Manage a budget for the region and ensure that all expenses are within budget.
• Designing Plans in collaboration with Trade Marketing and oversee implementation

Customer Focus

• Execute draught beer strategy aligned to international requirements (if applicable).
• Implement a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.
• Engage with potential and existing customers within the channel to present company offerings, build brand awareness and grow sales.
• Build and maintain relationships with key customers and partners, including distributors, retailers, and hospitality venues.
• Monitor and analyze sales data to identify trends and opportunities for growth.
• Ensure that all sales activities comply with all relevant laws, regulations, and company policies.
• Ensure that sales teams meet sales targets and that all sales activities are conducted in a professional and ethical manner.
• Monitor the performance of the sales team and motivate members to meet or exceed sales targets.
• Manage, coach and provide overall guidance to the sales teams.
• Analyze customer feedback, market trends and competitor activities and formulating strategies to respond accordingly.
• Achieve set volume, value, and gross income targets on strategic focus brands.
• Build a strong pipeline and ensure accurate sales forecasting and account planning.
• Coordinate with other teams to ensure smooth delivery of products and services.

Improving regional and business effectiveness and resource management and deployment

• Business Plans executed on time in full and deliver or exceed promised results.
• Systems and Processes are optimized and improved in ways that delivered productivity gains year on year.
• Deviations and trends timeously detected and revealed when found, and action plan for recovery/improvement implemented.
• Ensure that the Channel complies fully with governance/audit/risk requirements.
• Signed contracts and service level agreements meet good governance standards.
• Work procedures and processes are aligned and improved to ensure smooth flow of work across units.
• Effective problem-solving and decision-making to achieve high quality turnaround times, productivity and motivation.

Achieve and maintain effective relationships with internal and external stakeholders

• Build effective and positive working relationships with customers and relevant stakeholders to achieve results.
• Trust and confidence developed with manager, direct reports, peers and other department members.
• Champion HEINIEKEN Beverages Sustainability and Responsible Alcohol initiatives in region, together with Corporate Affairs teams.

Clear communication of vision and strategy to team.

• Business strategy understood, owned and delivered.
• Effectively communicated and engaged with organization, energizing entire business around strategic business drivers, and how that translates in region.
• Company values lived by self and regional team.
• Champion a climate and culture that directly contributes to achieving business results.
• Build a high-performance team, manage performance, and proactively address underperformance.
• Manage and improve diverse talent bank and leadership pipeline.

Continuous improvement and transfer of best practices

• Champion appropriate organization initiatives and integrate projects to unlock value and growth.
• Champion continuous improvement and shared best practices with other business leaders

EDUCATIONAL QUALIFICATIONS

• A formal tertiary qualification (Degree/Diploma) in Sales/Marketing/Retail with a sound understanding of financial concepts and profitability analysis.
• Postgraduate preferable

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 8 -10 years’ relevant Sales & Marketing experience within FMCG
• Strong communication and above-average presentation skills
• Decision- making and project management skills
• Superior commercial acumen
• Strong and inspiring leader of people
• Understand and execute the Sales processes
• Good product knowledge across all segments - Wine, Spirit, Beer and RTDs
• Strong negotiating and influencing skills
• Flexible and able to operate in a diverse market
• Must have the ability to develop customer relationships
• Must be able to identify opportunities for improvement and change
• The ability to build and maintain strategic business partnerships
• Must be innovative and self-driven
• Demonstrated ability to establish winning trade relationships
• Key Leadership expectations: All HEINEKEN behaviours (shape, connect, develop, deliver) at highest level​
• Communication skills: Manages relationships with stakeholders (with conflicting interests) on Strategic level. Communicates through understanding, collaborating and influencing others, with real-world experience win-over doubters. ​
• Other skills: People management, exceptional leadership skills, change management, able to deal with ambiguity, independent and trusted

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. HEINEKEN Beverages is committed to an organisational culture that recognises, appreciates and values inclusion and diversity.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.