Title:  FinTech Product Owner

We Go Places! How about you?
Immediate Superior: eBusiness Lead

Job Grade: 15
Location: Gauteng

Type of Contract: Permanent

Closing Date: 24 March 2025

Purpose of the Position

Responsible for leading the HEINEKEN Beverages FinTech agenda, focused on giving our customers access to a variety of online payment channels as well as credit and lending solutions that add value to our customers, drives engagement for HEINEKEN Beverages eB2B online order channel and accelerates the company’s RTC transformation.

KEY RESULT AREAS

• Lead the development and implementation of eazle Pay, our suite of best-in-class FinTech services covering both payment and credit
• Continuously research to understand key Customer pain points to optimize our FinTech services and drive customer value creation
• Design and implement new processes and ways of working across internal and external stakeholders to successfully implement fintech services
• Work with external stakeholders (technology vendors,FinTech partners, etc.) to guarantee an optimal customer experience
• Lead creation of business cases and financial validation of new FinTech services offered and implemented
• Work with Local D&T, Global E-Business team and technology partners to develop eazle club so that it meets key customer pain points and HEINEKEN Beverages strategic objectives
• Analyze (financial) impact of implemented services and contribution to overall HEINEKEN Beverages strategy
• Work with capability and change & comms teams to develop training and capability building materials to onboard and educate internal colleagues & field sales teams
• Work with internal stakeholders to set up FinTechsupport models
• Work with change & comms team to develop exciting and fresh ways to keep our customers up to date on key developments
• Explore industry best practices to continuously improve our FinTech offerings
• Learn, share & reapply with/from other HEINEKEN OpCos, leveraging the strength of the HEINEKEN network
• Manage deployment & development budget together with D&T and Finance

EDUCATIONAL QUALIFICATIONS

• University Degree in Business Administration / IT / E-Commerce / Finance

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• Min 5 yrs relevant experience in sales / digital / D&T / Finance
• Project management skills
• Expertise in agile ways of working
• Expertise or experience in shaping FMCGs or related services FinTech strategy and solutions  
• Proactive and able to work flexibly and autonomously
• Able to communicate and engage with all levels of the organisation
• Customer-focused with a high-level of curiosity
• Excellent project management skills
• Ability to work in agile cross functional teams
• Ability to learn quick and apply new knowledge (new tools/new ways of working)
• Strategic and forward looking with a continuous improvement mindset 
• Energetic and able to work with a big, diverse teams both internally and externally
• Excellent communication and persuasion skills
• Approaches projects with high degree of rigor and structure

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. HEINEKEN Beverages is committed to an organisational culture that recognises, appreciates and values inclusion and diversity.