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Title:  Comercial Insights Specialist

We Go Places! How about you?
Immediate Superior: DDS Manager

Job Grade: 15 
Location: Johannesburg
Type of Contract: Permanent


As a Test Specialist in the Central Test Team, your main purpose is to set up, conduct and evaluate tests to serve customers and consumers of HEINEKEN better, faster and cheaper. Your strong analytical skills allow you to model business processes and identify customer needs. You have a thorough understanding of business realities and use strategic thinking to determine how to design fit-for-purpose experiments. As a Test Specialist, you will be responsible for the project management of individual experiments. You will work with the Digital Team to translate business hypotheses into tech requirements and concrete experiments to drive development. Additionally, you will work with the Analytics Team to identify data needs and align on data generation, data evaluation and hypothesis testing.


Key Result Areas

  • Responsible for setting up and conducting small-scale tests to validate business hypotheses
  • Responsible to develop experiment plans, timelines and budgets
  • Responsible for project management of individual experiments
  • Gathering, analyzing, and prioritizing customer needs and translating into concrete tests
  • Collaborating with Analytics team to structure evaluation of tests and determining data requirements
  • Testing hypotheses through data evaluation (qualitative, quantitative)
  • Developing presentation materials about tests incl. synthesis and key results


Educational Qualifications

  • Bachelor or Honors Degree, preferably in a field relating to the integration of business and IT


Professional Experience & Personal Attributes

  • 3+ years of experience in strategy, product, UX, business analytics (BI/data), or similar field
  • Experience with digital operations
  • Experience with agile/Scrum is preferred
  • Advanced proficiency in Microsoft Excel
  • Knowledge of analytical tools and statistical tools is preferred (e.g., Tableau, PowerBI, SQL, SPSS
  • Analytically strong
  • Excellent organization skills
  • Very detail oriented, thorough in accomplishing tasks
  • Pro-active, independent way of working
  • Strong communication skills
  • Team player: feels comfortable working in multidisciplinary teams
  • Data-driven mentality, clear understanding of data, analytics, metrics & statistics
  • Customer-first mindset; curious to understand needs and how they can be served better. Able to translate needs into technical requirements




The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. HEINEKEN South Africa is committed to an organisational culture that recognises, appreciates and values inclusion and diversity.

Job Segment: Database, SQL, Project Manager, User Experience, Technology

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