Job Title: DDE Officer

We are seeking to hire a qualified and dedicated DDE Officer based in Rubavu, reporting to the Distributor Development Manager

JOB PURPOSE

The DDE Officer is tasked to continuously build the capability of distributors and embed digital adoption as an enabler of transformation to partners of success.

Context

Bralirwa business model is an indirect market, and distributors are pivotal to our Route-to-Consumer. The market is continuously growing in a competitive environment and to continue to be a leader in the market, distributors’ proficiency, stronger distribution networks will be key to sustain the growth and deliver the dream.

Hence this job is created in line with the RTC transformation and the customer centricity strategy to ensure satisfaction, retention and growth for both Bralirwa and stakeholders.

KEY RESPONSIBILITIES AND ACTIVITIES

1) Harmonization and optimization of processes and operations at distributors in the assigned zone

2) Capability building on DMS and other digital platform at distributors

3) Completeness and accuracy of transaction as well as customer data

4) L1 technical support and escalations of DMS -EBM incidents/issues

5) System configurations, creation of promotions in DMS, follow up and support for any related issues

6) Instill data driven ways of working at distributors using dashboards and data to take decisions

QUALIFICATION AND SKILLS

• Bachelors in information technologies, Computer Science, Management or related majors.
• 1 to 3 years working in a commercial or tech industry,
• 1 to 3 years in a sales or marketing position
• 3 to 5 years in a Sales and distribution or account management position
• Fluency in English, Kinyarwanda. French will be an added value
• Good knowledge of the tax code in Rwanda especially VAT.

OTHER REQUIREMENTS

• Be able to work in multi-cultural, multi-national and multi-lingual organization
• Excellent interpersonal skills and effective communication
• Basic skills in Project Management
• High level of commitment and working with minimal supervision
• Must be proactive, reliable and able to pay keen attention to the smallest of details

GROWING WITH BRALIRWA

At Bralirwa, there is no set career path. You will find continuous learning opportunities and colleagues who will encourage and support your growth in whatever path you choose to explore. We are a destination for curious minds and the more curious you are, the better. Start learning new things and find out everything you can be.

WHAT WE OFFER

We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team.

We embrace Inclusion and Diversity, which means giving full and fair consideration to all applicants and continuing development for all employees regardless of age, gender, race, disability, belief and civil partnership, pregnancy, and maternity.

This is a fixed term Contract. We offer a competitive salary,RSSB contributions but also communication allowance, and enjoying a free Friday drink with colleagues.

HOW TO APPLY

As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.

In case you meet the above requirement, please go to https://careers.theheinekencompany.com and search for “DDE Officer”.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.  If you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email)

The closing date for submission of applications is Friday, 4th April 2025