Title:  Warehouse Operations Supervisor

INTERNAL & EXTERNAL JOB VACANCY – Warehouse Operations Supervisor

We are seeking to hire a qualified and dedicated Warehouse Operations Supervisor at Job Grade 9, reporting to the Warehouse Manager at our Gisenyi Brewery located in Rubavu. 

CONTEXT:

The Warehouse Operations Supervisor is the first-line manager responsible for overseeing daily activities within the warehouse. This role is accountable for achieving performance objectives in collaboration with the team. The Warehouse Operations Supervisor ensures that operations are executed according to plan and escalates any issues to the Warehouse Manager when necessary. In their daily responsibilities, the Warehouse Operations Supervisor interacts with warehouse controllers, drivers, and team leaders from production, transport, customer service, quality, and safety departments.

JOB PURPOSE

• Coordinates the short-term operational activities within the warehouse. Plans weekly resource availability for warehouse activities and monitors execution to ensure on-time delivery, meeting both internal and external service level requirements while maintaining cost-efficient operations.

KEY RESPONSIBILITIES

1.   Safety

• Act in accordance with the safety regulations.
• Translate the safety regulations into practical working instructions and regularly assess warehouse operations to ensure compliance with regulations.
• Report accidents, incidents, near misses, unsafe conditions and behaviours.
• Implement countermeasures to reduce and mitigate risks.
• Stimulate an open environment where safety is put first, by sharing safety concerns, acting as an example and addressing each other on safety.
• Contribute to sustainability in warehousing by reducing waste and energy consumption.
• Act as a role model. 

2.  Warehouse Planning 

• Define the storage space layout to facilitate warehousing activities and review it regularly to ensure alignment with changing circumstances.
• Translate short and medium-term sales, inventory and production plans into warehousing resource (staff, space, equipment) requirements.
• Weekly plan and organise staff shifts and resource allocation to warehousing activities.
• Monitor and control overtime, staff productivity, line stoppages and delays in trucks loading/unloading due to a lack of warehousing resources. 

3.  Warehouse Process Execution Management

• Monitors daily the resource utilisation to spot over- and under-capacity situations.
• Ensure continuity of operations in unexpected circumstances to ensure service level requirements are met.
• Implement, monitor and control 5S in the warehouse.

4.  Goods Movement

• Regularly assess the execution of goods movement on the shop floor.

5.  Inventory Management 

• Translate the Traceability, FEFO, and expiry date and freshness policies into practical working instructions.
• Monitor the organisation of regular stock counts.
• Apply corrective measures based on inventory discrepancies.
• Approve the correction of inventory data in case of discrepancy with physical inventory. 

6.  Storage & Stock Quality Assurance / Management

• Translates the regulations into appropriate practical working instructions.
• Monitor, report, and address product quality issues promptly.

7.  Assets & Equipment Management

• Ensure all the warehousing assets and equipment are maintained in good working condition according to the applicable regulations.
• Anticipate the need for replacement or upgrade of warehousing equipment and assets. 
• Conducts root cause analysis of equipment breakdown.

8.  PM & Continuous Improvement

• Follow and report warehousing KPIs daily in the Daily Control System (DCS) meetings and communicate with the team.
• Initiates actions to improve safety, warehousing processes, assets, stock quality and/or inventory management.
• Improve warehousing operations by using appropriate TPM tools.
• Ensures improvements are captured in procedures and staff are trained accordingly. 

9. Organisation & People Management

• Hold regular meetings with staff to reinforce awareness, discuss issues and possible solutions, and communicate any new regulations related to safety, quality, stock and inventory management, as well as the use of assets and equipment.
• Ensures proper training for the warehousing staff

Educational background, knowledge, and experience

• At least a Bachelor’s degree in Logistics, supply chain, business administration, warehouse and distribution or related field.
• 3 - 5 years of relevant experience; preference in Supply chain operations/logistics, finance, or business administration
• Demonstrable understanding of order management and transportation.
• Proven people management and leadership skills.
• Excellent knowledge of Excel
• SAP ECC or other ERP system. WMS if applicable.

Functional competencies

• Safety
• Organisation & People management
• Warehouse process execution management
• Goods movement
• Inventory management
• Storage & stock quality assurance/ management
• RPM handling
• Assets & equipment management
• TPM & Continuous Improvement

HOW TO APPLY

• Should you wish to apply for this position, please go to MyHR, Careers and follow the instructions to apply.
• All applicants must apply using our online application system. CVs received via email will NOT be considered.
• The HR Business Partner Team will be available to support in the application process.
• The closing date for submission of applications is Monday, 08th December 2025.