Title:  Warehouse Controller

INTERNAL & EXTERNAL JOB VACANCY

Title: Warehouse Controller (*2)

Location: Gisenyi

We are seeking to hire two (2) qualified and dedicated Warehouse Controllers reporting to the Warehouse Operations Supervisor at the Brewery in Gisenyi, Rubavu.

JOB PURPOSE

1. To carry out timely warehouse operations in collaboration with stakeholders, verify both physically and in the system the inbound and outbound material movements within the warehouse.
2. Coordinates the production materials supply to production and executes stock counting and handover of finished returnable packaging materials and finished products.
3. Use the available resources, including third-party personnel, to ship the packed products to the market based on the daily sales demand plan.

JOB DESCRIPTION

1. Sales Delivery, Truck Loading and Offloading Activities

• • Align with security, transportation, and customer services to plan the loading and offloading activities based on the available resources, orders, space, internal and external customer needs
  • Collect all manual and electronic information related to incoming trucks, review and decide the loading /offloading priority
  • Check the availability of resources and efficiently allocate the forklift drivers and manpower for loading and offloading activities.
  • Use Electronic systems to receive, confirm, and process orders, and to invoice if required.
  • Verify road consignment documents, allocate the truck to the offloading/loading areas and approve the POD
  • Prepare the offloading statement, document and share it with the relevant stakeholders
  • Carry out shift-based inventory
  • Align with the third party to make a pot-analysis report on incident/new miss related to FLT and report the damaged assets like RPM breakages, beer loss, etc.
  • Interdepartmental collaboration in the shift, especially with brewing, packaging, customer service and security to ensure business continuity

2. Inventory Management

• • Make a physical count of finished products and production materials at the beginning and at the end of the shift
  • Make a daily stock reconciliation report with a clear comparison of physically available products vs the system, and trigger action to curb the variance
  • Report inventory data to the warehouse operations supervisor.
  • Supervise the third-party crew during the sampling of RPM to compile the circulation report
  • Participate in monthly stock take with the finance team and report raw data to the warehouse operations supervisor
  • Ensure that in-and-out movement between departments, sites, depots and RPI are adequately recorded in the system and shipment documents are archived according to inbound and outbound materials movement procedures

3. Storage Activities

• • Efficiently allocate the available third-party resources to qualitatively and safely store production materials, packaging, chemicals, production aids, and finished goods in the designated storage space
  • Classify products and materials by nature, production date, and according to warehousing standards
  • Execute the FIFO/and or FEFO inventory management method during shipments and receptions of goods
  • Coordinate cleaning activities to ensure cleanliness in stores and ensure that traceability labels are placed on each production/order batch
  • Isolation of non-conforming products and follow-up with team leaders and relevant stakeholders to dispose of them

4. Activities relating to Customer Complaints Management

• • Trace and record the complaints specifications: customer, sales rep, SKU type and post-analysis defects
  • Work together with the utilities department before and during the destruction of non-conforming products to ensure a correct acid-alkaline solution is sent to the wastewater treatment plant
  • Keep a record of destroyed products and escalate the destroyed quantities to the team leader for adjustment in the system

5. Documents Management

• • Collaborate with security to ensure that a handover of sales returns documents is properly done
  • Make data entry of sales returns and sort data into the electronic system
  • Make a physical and electronic archive of sales returns, shipments on BE
  • Work hand in hand with team leaders and relevant stakeholders to share hard copies of sales return to the distributors monthly
  • Ensure that a manual invoice is made, shared with finance whenever scraps and obsolete primary or secondary packing materials are sold
  • Scan and share with the warehouse management team and finance a copy of every single copy of manual document to ship to the sales truck when the Base system is down.

6. Reporting and Continuous Improvement

• • Report on the warehouse performance on sales truck shipment, and ensure that failures mode are recorded on an hourly basis
  • Timely communication of the safety events and deviations via appropriate escalation procedure and within the right platforms: O2I, the12rules.com
  • Keep tracking on an hourly basis the performance indicators used to financially reward the services provided by third party (FLT uptime, Pallets)
  • Report accurately the RPM breakages in his/her shift
  • Make data collection for DCS, update and propose actions to daily improve warehousing performance
  • Verify and confirm the accuracy of the report done by a third party, such as sorting log sheets and cleaning checklist
  • Participate in TPM improvement activities, including customer claims analysis, data collection on failure modes, TPM improvement teams, etc
  • Create a structured and sustainable performance culture via the use of basic TPM tools such as tagging, 5WHYs, RCFA, etc

7. Collaboration with other stakeholders

• • Align with the brewing department to supply production materials according to the brewing and packaging schedule
  • Work closely with the customer service team to adjust the sales orders based on the customer's last-minute changes
  • Count and confirm together with the security team inbound and outbound materials crossing the brewery gate
  • Timely collaboration with other third-party entities to ensure that effective and qualitative services are provided

EDUCATION BACKGROUND, SKILLS AND EXPERIENCE

• • At least a bachelor’s degree in Logistics, supply chain, business administration, warehouse and distribution or related field.
  • 1- 3 years  of working experience, preferably in warehouse and logistics operations
  • Demonstrable understanding of order management and transportation.
  • Excellent knowledge of Excel

HOW TO APPLY

• Should you wish to apply for this position, please visit the Bralirwa website, Careers, and follow the instructions to apply.
• All applicants must apply using our online application system. CVs received via email will NOT be considered.
• The HR Business Partner Team will be available to support in the application process.
• The closing date for submission of applications is 08th February 2026.