eCommerce Analyst

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Your mission:

Produce e-commerce reports and provide insights to support sales teams on excellent execution on ecommerce transformation, maximizing the customers Onboarding and Adoption pace, as well as customer value.

Location: Vialonga

Your Responsibilities:

• Define, in liaison with the Ecommerce manager, the B2B ecommerce reports plan, ways of working and rituals with regards to Ecommerce reporting
• Secure data accuracy, and on time in full reporting for key stakeholders, as defined
• Provides reporting and insights to support the Transformation lead on the mission to implement the ecommerce vision and strategy for On Trade channel
• Produces e-commerce reports and provide insights to support sales teams and the Adoption Lead on excellent execution on e-commerce transformation, maximizing the customers Onboarding and Adoption pace, as well as customer value
• Provides reporting based on customer ecommerce usage / experience, enabling actionable insights for the Transformation lead
• Regularly communicate with internal customers to request feedback and gather suggestions aiming improve the B2B ecommerce reporting plan and ways of working
• Provide data based insights to the Ecommerce Product Owner supporting the product enhancement prioritization decision making process
• Engage with key stakeholders (i.g. sales organisation, finance, etc)  to understand and address their reporting needs and pain points, as well as to keep them informed about new reports and / or improvements made

We want you to bring:

• Degree and / Or Master in Management, Maths or Engineering
• 2 or 3 years of experience in ecommerce related roles (preferably in a B2B environment)
• Experience in designing and/or participating in the design of CRM strategies (preferably)
• Experience with reporting tools for ecommerce
• Business analytical skills: ability to identify opportunities/gaps, drawing correct and realistic conclusions based on the information available and the weighing of pros and cons to drive continuous improvement of service and customer value
• Data driven: Ability to handle large data sets and metadata standards.
• Fluent in English & Portuguese
• Good Knowledge in Excel & Power Bi

At Grupo SCC, we believe that success is only possible when we deliver results, play to win and celebrate victories, when we take courageous steps with our consumers in mind, when we promote a culture of belonging, learning, sharing and reapplying, and when we have authentic conversations and invest in learning and development. These are the characteristics we look for in our people every day and they are also what we are looking for in the future. Our purpose is to inspire a better world by creating moments of true togetherness. And promoting and celebrating diversity is at the heart of this purpose. We believe that people as diverse as our beers - including and not limited to gender, ethnicity, age, sexual orientation, religious beliefs, nationality, social origin, disability (Law 4/2019) and way of thinking - enrich our lives and strengthen our business. We welcome and consider all applications because we advocate a culture of inclusion that provides fair and equal opportunities for all people.