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Title:  Vendor Accounts Maintenance and Reporting Analyst

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.


An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.


HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.


HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!





  • Performs daily tasks (depending on assigned role) in alignment with SOPs and company policies (in case of doubts consults more senior team members),
  • Taking care of reconciliation of open items on vendor’s accounts, and reduction of number of open items,
  • Manages and reconciles outstanding, not cleared items on GRIR accounts, to ensure proper clearing,
  • Collaborates with OpCo Users to explain, clarify and reconcile open items,
  • Develops and maintains successful working relationships with vendors and local OpCo, other teams within the HGSS,
  • Raises and responds to requests  from OpCo/HGSS departments in alignment with service management processes,
  • Performs Period End activities, to ensure that sub-ledger is closed on time and according to policies,
  • Prepares regular reports for OpCo Stakeholders, on volumes and metrics as well as key action owners of open positions,
  • Provides basic reports on request with support of senior members of the team
  • Is aware of the KPI/PPI relevant for his process,
  • Understands cross-process interdependence and is aware of common cross-process (PTP, OTC, RTR) issues,
  • Has basic process knowledge of Purchase to Pay including its interdependencies with other processes.
  • Conducts meeting with Stakeholders to propose improvement actions and solutions, shares best practices based on multiple-OpCo similar issues,
  • Participates CPI initiative to improve process or/and systems and tools to enable better communication flow with vendors,
  • Knows how KPI/PPI are measured and how they relate to their daily tasks and provides more complex reports independently, analyze them and draw conclusions,
  • Understands cross-process interdependence and is aware of common cross-process issues,
  • Participates and prepares materials for further analyses for Supporting functions Analyst.




  • Fluency in English,
  • Strong and effective communication, facilitation and presentation,
  • Very good excel skills,
  • Engagement and motivation,
  • Attentional to details, quality and controls,
  • Focusing on deadlines, having good organization, multitasking, flexibility,
  • Ability to work under time pressure,
  • Drive for results,
  • Working and prioritizing in an independent way,
  • Experience in GRIR maintenance and Vendor Reconciliation Process (nice to have)
  • 2-3 years of relevant professional experience.




Job Segment: Maintenance, Performance Management, Manufacturing, Human Resources

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