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Technology Specialist- CDO (Cyber Security Incident Handler&Responder)

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.

We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.


You are good match if you have:

  • 3+  years working experience in security operations center of international companies and with SIEM solutions
  • Bachelor degree or equivalent experience
  • Have a passion for security and enjoys solving problems
  • You understand the Agile mindset and have basic knowledge on working in a Scrum Team; you show end-to-end ownership on work that you do
  • Excellent knowledge of English, written and verbal
  • You have experience with outsourced managed services, using ITIL processes
  • Certifications such as CEH, CIR, CISM, CISA, CGEDIT, any of the OWASP  or similar are a plus
  • Incident Response framework practical experience

Content/Technical experience:

  • Operational experience with SIEM (Azure Sentinel)– Log Management, Vulnerability scanning and IPS/IDS technologies
  • Operational experience with Incident Response activities, using EDR solutions on daily basis
  • Kusto query language knowledge (KQL)
  • Knowledge of industry standard security frameworks for information systems (NIST, ISO 27001/2, CSA, COBIT)
  • Familiarity with scripting programming e.g. Bash, PowerShell, Python
  • The Cyber Kill Chain & MITRE ATT&CK framework
  • Basic knowledge on security solutions (SSL, Remote Access, IPSEC, Reverse Proxy, IDS/IPS, Firewall, Multi Factor Authentication)

Knowledge of:

  • Penetration testing, Malware engineering
  • Offensive security specialist (e.g pen tester, ethical hacker, etc.)
  • Sysadmin skills (Linux/MAC/Windows)
  • Network admin skills
  • Network security administrator
  • Enabling services (e.g. NTP, SMTP, patching, Antivirus)
  • Server infrastructure (VMWare ESXi, storage, Azure, AWS)
  • basic cryptography knowledge (basic algorithm knowledge)
  • DB knowledge
  • authentication protocol knowledge
  • Operating systems internal workings knowledge / understanding

Soft Skills:

  • Being able to translate technical language into a story that can be understood, and cohesively present it back to different  stakeholders with a clear message
  • Provide clear, concise, and easily consumable communication with key technical and non-technical stakeholders
  • People skills: you can work with people of many different cultures and backgrounds
  • Able to work in a complex and highly externalized environment
  • Interested in continuous self-development through training and learning on the job. Being curious about new developments and technologies; educating yourself
  • Critical thinking and contextual analysis abilities
  • Investigative and analytical problem solving skills
  • Teamwork, can-do mentality
  • Strong time management skills and willing to go above and beyond where required
  • Working in a highly dynamic environment, whit high pressure situations
  • Ability to take decisive action based on available information in a timely manner
  • Ability to research and characterize security threats to include identification and classification of threat indicators
  • Strong time management skills and willing to go above and beyond where required
  • Be passionate about mentoring and coaching junior resources, sharing knowledge
  • Having continuous improvement mentality that helps improve and grow the team 

Your daily tasks may include:

  • Being the first responders to higher priority incidents analyzing threats doing investigation and triage
  • Coordination/alignment of broader SOC Analysts team and associated activity, with emphasis on real time proactive monitoring and incident response activity
  • Provide remote incident response activities and advice, to support HEINEKEN operating companies during and immediately after security incidents
  • Detect threats, investigate those threats, and respond to them in a timely fashion (operational threat hunting related to realized security incidents); additionally, analysts may have responsibilities that involve implementing security measures as dictated by management
  • Create and mature operational security processes, procedures and SOPs for incident response
  • Carry out in-depth investigation on Security events, raise incidents and support the Incident Management process
  • Support creating security monitoring content
  • Occasionally be on-call to respond to incidents that arise outside of business hours
  • Service management aspect – operationally oversee and coordinate third parties involved in incident response and security monitoring

Job Segment: Linux, Network, Information Systems, Engineer, Technology, Engineering

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