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Scrum Master

Digital & Technology Team ( D&T) is an integral division of HEINEKEN Global Shared Services Center 
We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.
By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!


You are a good match if you have:


  • Bachelor or Master’s degree
  • You have at least 1,5 +  years work experience in an IT environment
  • You have excellent (communication skills) written and verbal English
  • You have Strong stakeholder management and communication skills and leadership skills and  you are excellent team player and team builder
  • You have positive (are logical and analytical and have ) and problem solving skills (but also creative and foster culture to generate new ideas)
  • You (Live and breathes scrum and is able to teach it and) are an expert in industry agile best practices and methodologies, knowledge of DevOps
  • You are a coach, facilitator and leader aiming to increase team's performance, satisfaction and motivation
  • You have enough technical depth and affinity with the product to understand development and delivery issues within the team and judge their relative importance
  • You know the importance of creating value for both the business and the customer
  • You are able to work in fast paced environment, meet deadlines and perform at high standards (planning skills, organized, ability to manage risk and uncertainty)
  • You have experience with change management, leadership, coaching, solution oriented and continuous improvement
  • People oriented, experienced in working with different cultures, foster culture of giving feedback
  • Flexible leadership style: able to push back, but also able to pull;
  • Ability to work in fast paced environment, meet deadlines and perform at high standards;
  • Experience with change management, leadership, coaching, solution oriented and continuous improvement;

Your daily tasks may include:


  • Facilitating Agile practices and ceremonies: daily stand-up meetings, reviews, retrospectives, sprint and release planning and other activities as needed
  • Promoting and demonstrating core principles of collaboration, prioritization, team accountability and visibility (being an ambassador)
  • Ensuring a collaborative culture exists within GIS , its (external) development partners and their product teams, promoting team building and ensuring the entire team is engaged
  • Identifying and supporting the team with removing any impediments/distractions that interfere with the team’s ability to deliver against their commitments
  • Coaching the team in creating the product backlog, sprint backlogs and writing user stories in the most pragmatic way
  • Supporting Product Team in tracking and communicating team progress and backlogs. Looking for opportunities to increase teams effectiveness (and therewith business value)
  • Managing ‘Work In Progress Limits’, making sure the team is not working on too many stories/tasks at once, and helping them get into a flow of starting and completing work in a predictable manner
  • Identifying product team improvement opportunities and looks externally for best practices in order to increase team effectiveness and overall product quality
  • Encouraging the team to look for opportunities to help each other out (e.g. by swarming higher priority user stories that team members are struggling with)
  • Working with other Scrum Masters to increase effectiveness of agile ways of working in the organisation


Job Segment: Change Management, Geology, GIS, Network, Management, Engineering, Technology

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