GL Team Leader

Your responsibilities would include:

As Business Leader:

• understanding and being able to communicate company strategy to team and individuals
• establishing team strategy aligned with process and HEINEKEN Krakow high level strategy and priorities
• executing the process delivery with expected service objectives and quality
• taking ownership for end-to-end process and service delivery
• preparing and analysing SLA/KPI reports with root cause analysis
• ensuring complete and up to date process documentation
• actively attending the relevant operational meetings to discuss performance, issues, collaboration
• preparing and participating in business visits as per the agreed plan with SM
• proactively raising any issue on design or execution of controls and propose changes to make controls effective and efficient.
   

As People Leader:

• planning resources for the team, recruiting right people, onboarding them in the new role
• setting & describing SMART team and individuals objectives linked to HEINEKEN Global and HEINEKEN Krakow vison & strategy
• planning individual’s and team tasks over time
• providing ongoing, regular 1-2-1 feedback to team members on their performance and development
• handling underperformance timely and effectively and recognizing good performance and reward best people
• breaking the communication silos and fostering team collaboration.
   

You are a great candidate if You have:

• bachelors or master’s degree in Finance or Accounting
• engagement and drive for results
• 1-3 years of relevant professional experience as leader
• 4 years of operational experience in the process
• excellent written and verbal English.

What we offer: