GL Team Leader
Your responsibilities would include:
As Business Leader:
- understanding and being able to communicate company strategy to team and individuals
- establishing team strategy aligned with process and HEINEKEN Krakow high level strategy and priorities
- executing the process delivery with expected service objectives and quality
- taking ownership for end-to-end process and service delivery
- preparing and analysing SLA/KPI reports with root cause analysis
- ensuring complete and up to date process documentation
- actively attending the relevant operational meetings to discuss performance, issues, collaboration
- preparing and participating in business visits as per the agreed plan with SM
- proactively raising any issue on design or execution of controls and propose changes to make controls effective and efficient.
As People Leader:
- planning resources for the team, recruiting right people, onboarding them in the new role
- setting & describing SMART team and individuals objectives linked to HEINEKEN Global and HEINEKEN Krakow vison & strategy
- planning individual’s and team tasks over time
- providing ongoing, regular 1-2-1 feedback to team members on their performance and development
- handling underperformance timely and effectively and recognizing good performance and reward best people
- breaking the communication silos and fostering team collaboration.
You are a great candidate if You have:
- bachelors or master’s degree in Finance or Accounting
- engagement and drive for results
- 1-3 years of relevant professional experience as leader
- 4 years of operational experience in the process
- excellent written and verbal English.
What we offer:
Job Segment:
Manager, Network, Management, Technology