Senior Credit Controller

As DB’s Senior Credit Controller, you'll be at the forefront of managing the credit process for Trade and Export Customers across NZ and AU. Your role will involve driving the consistent application of credit policies, assessing new customers, and conducting regular reviews to ensure smooth operations. You'll also take charge of negotiating settlements for overdue payments and supporting the recovery of bad debts, making a real impact on the financial health of the business.

Key Accountabilities:

• Assess customer creditworthiness, recommend credit limits, classify customer risk, and formalise payment terms and methods.
• Take ownership of trade and loan debts, ensure timely collection, negotiate with customers, and work with internal teams to achieve optimal debt recovery.
• Recommend provisions for bad/ doubtful debts, prepare write-off submissions, and deliver regular debt position reports to management.
• Build professional relationships and provide excellent support to both internal and external customers, ensuring a focus on exceptional service.
• Drive ongoing improvements in financial processes and documentation for enhanced efficiency and effectiveness.

Your background and experience:

• A minimum of 3 years of experience in a similar role.
• Strong knowledge of credit control processes and credit-related laws.
• Proven customer negotiation skills with the ability to build strong relationships.
• Experience with SAP BW is preferred.
• Exceptional attention to detail and accuracy.
• A true team player, adaptable to change, and proactive in driving improvements.
• Excellent communication skills, both written and verbal, with a strong command of English.
• Must have full-time work rights in New Zealand.

If you're ready to make an impact and be part of something extraordinary, apply now and let's revolutionise the future of DB together!

Please note: We are not accepting candidates from recruitment agencies for this role.

When you join DB Breweries, you join the global HEINEKEN whānau, where everyone is encouraged to be themselves, contribute their ideas, learn, and grow as part of one of the largest beer and cider brewing companies in the world spanning 70 countries. 

We believe diverse views make great brews, and the vibe in our team is very much reflected in our four values: PASSION for consumers and customers, CARE for people and planet, ENJOYMENT of life, and COURAGE to dream and pioneer.  We offer a great range of employee benefits and positive culture which includes:

• Free health, life and income protection insurances.
• 5% employer contribution to your KiwiSaver.
• Free monthly allowance of beer, RTDs, cider or zero alcohol beverages.
• Up to 50% employee discount at Star Hospitality venues
• ‘Enjoyment of Life' leave (an extra day each year to do something you enjoy).
• A range of other benefits including generous parental leave provisions, free confidential counselling support, digital wills, feminine hygiene products, retail discounts and more.
• Free learning and wellbeing tools and leadership development programmes.
• As a member of Mind The Gap, we’re committed to addressing gender pay gaps and we’ve also supported the Pacific Pay Gap Inquiry.
• Flexible work arrangements for roles that can be performed remotely including work-from-home up to two days each week.
• Free parking.