HEINEKEN National Brand Ambassador

Do you LOVE Beer? Do you LOVE Hospitality? Do you LOVE sharing your knowledge with others?

As our National Brand Ambassador, you'll demonstrate your love of beer and hospitality by driving brand awareness, education, and activation across our portfolio.

You will share your knowledge of hospitality and the DB brands with both our internal team and our customers and consumers, by developing captivating training programs, and execute innovative brand experiences that leave a lasting impression.

Key Accountabilities:

• Develop ongoing programs to educate and inspire our internal teams as well as key customers and their staff, ensuring a deep understanding of DB Breweries' portfolio.
• Deliver Heineken Star Serve trainings across the country, ensuring continuous improvement and adherence to standards.
• Create annual brand experience programs, engaging our customers and consumers through events and sampling to build awareness and preference for our brands.
• Collaborate with our On Premise team to develop clear customer contact plans, setting KPIs and accountabilities to drive brand education and inspiration.

Your background and experience:

• Passionate and knowledgeable about beer, cider & RTD culture, with a flair for embodying and presenting brands.
• Experienced in hospitality with strong communication and networking skills.
• Self-motivated, creative, and proactive, with a digital mindset and ability to adapt to multicultural audiences while maintaining integrity and ethics.

When you join DB Breweries, you join the global HEINEKEN Whānau, where everyone is encouraged to be themselves, contribute their ideas, learn and grow as part of one of the largest beer and cider brewing companies in the world spanning 70 countries. 

We believe diverse views make great brews, and the vibe in our team is very much reflected in our four values: PASSION for consumers and customers, CARE for people and planet, ENJOYMENT of life, and COURAGE to dream and pioneer.  We offer a great range of employee benefits and positive culture which includes:

• Free health, life and income protection insurances.
• 5% employer contribution to your Kiwisaver.
• Free monthly allowance of beer, RTDs, cider or zero alcohol beverages.
• Up to 50% employee discount at Star Hospitality venues (Kapura and Joylab restaurants and bars).
• ‘Enjoyment of Life' leave (an extra day each year to do something you enjoy).
• A range of other benefits including generous parental leave provisions, free confidential counselling support, digital wills, feminine hygiene products, retail discounts and more.
• Free learning and wellbeing tools and leadership development programmes.
• As a member of Mind The Gap, we’re committed to addressing gender pay gaps and we’ve also supported the Pacific Pay Gap Inquiry.
• Flexible work arrangements for roles that can be performed remotely including work-from-home up to two days each week.