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Area Sales Officer

PURPOSE OF THE POSITION 

The position is the point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets. It is responsible for building and maintaining strong professional relationships with customers, ensuring visibility, achievement of sales targets and delivery of high quality customer service to all targeted channels.  

 

RESPONSIBILITY 

  • Maintain complete and accurate outlet record cards for all calls. Use outlet record cards and a well-maintained sales folder to plan upcoming calls

  • Review journey plans when territory boundaries change. Specifies call frequency based on outlet sales but does not specify a journey pattern

  • Use a number of questioning techniques to identify relevant customer needs and uses a prepared opening statement to engage the customer's interest. Presents features advantages and benefits of the proposition effectively, using selling tools. Summarizes key customer benefits succinctly before closing, using an appropriate closing technique

  • Follow the 6 Steps Outlet Execution Excellence process and works methodically to ensure that outlet specific A2QVP2 execution KPIs are executed exactly as required. Take necessary actions to meet all cycle plan requirements. Resolves all compliance issues in consultation with the customer. Carries out all actions efficiently and managed time well

  • Use outlet sales in the sales since the last call and activity forecasts to calculate a recommended order quantity. Takes into account low or out-of-stocks, seasonal requirements, special occasions and weekend trade to ensure adequate stock coverage. Apply considerations of stockholding limits, the timing of delivery and the next sales order and product freshness to ensure that order quantities are sufficient to meet the needs of shoppers, patrons and the customer 

  • Prospect for new outlets routinely. Gathers information on outlets that are about to open in the territory and on outlets that are currently not buying from the company. Plan to make initial calls on prospects as part of the weekly call planning cycle, and ensures adequate time is allotted to meet with the potential customer and to conduct all administrative support. Prepare fully for the prospecting call, ensuring that appropriate materials and sales tools are available

  • Engage in structured negotiations that involve exchanging several variables to reach an agreement. Never exceeds agreed walk-away points, and uses variety of tactics to achieve goals. If agreement is made, confirm and agree details. If not, agrees next steps

  • Follow an agreed-upon process, product complaints are handled effectively and proactively

  • Always follow customer service standards and policies. Customers provide positive feedback on customer service

  • Maintain a standardized customer folder for all customers. Include facts about the customer and the company's business with the customer. Updates folders on a monthly basis

 

REQUIREMENTS  

  • Bachelor Degree in Business Administration or related field
  • More than two years working experience with Sales field
  • Excellent skills in Microsoft Excel, and Power Point
  • Excellent Self-motivated, interpersonal and communication skills
  • The ability to lead the implementation of innovation
  • Ability to supervise and guide assigned staff to achieve task objectives, including organizing, prioritizing, and scheduling work assignments
  • Ability to maintain performance expectations given limited resources
  • Basic English Communication
  • Myanmar is a must  


Job Segment: Administrative Assistant, Administrative, Sales

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