People & Organizational Development Lead

Your Role in HEINEKEN

• Lead & manage in driving all organisational learning & development programs and planning and implementation of Employee Engagement initiatives and activities 
• Support the Cluster Talent & Learning Manager (CTLM) with initiatives to build sustainable talent & succession pipeline for HMB
• Lead in the assessment of the skills and knowledge within the company and recommend what training & development are needed to grow and retain these skills. 
• Responsible in managing end-to-end operations of internal and external learning and development programs and initiatives to ensure that employees are equipped with the required skills and knowledge to contribute effectively and meet the company’s business objectives. This includes optimizing HRDC claims with end-to-end application & claim submission.

Key Accountabilities

Effective implementation of relevant learning & development programs

• Identify training and development through job analysis & business requirements while working closely with line managers, People Partners, and employees 
• Work with CTLM to identify future training and development needs for the business by having a good understanding of each business and identify and implement future ready L&D programs 
• Work with CTLM to design and expand development programmes and develop an annual training calendar that best meet the needs of the company
• Support and assist the CTLM to customise/localise global/regional programmes 
• Schedule, plan and ensure to deliver of training and development programmes/workshops
• Recommend or source for relevant training/development solutions, while ensuring to leverage internally available solutions in MyHR Learning platform
• Keep abreast of training/development tools and programmes by researching new technologies and methodologies in workplace learning, reading relevant journals and attend relevant conference or courses 
• Support and administer the appraisal and evaluation of all aspects training and development programmes and recommend improvement 
• Ensure proper roll-out of annual in-house mandatory e-learning programmes 
• Responsible for cost management of all planned programmes to ensure training expenses are kept within approved budgets 
• Process all mandatory training request, including training request from the business upon receipt of completed &  signed training requisition forms
• Trainings/Workshops/Courses conducted either in-house or external (approved by HOD) which are HRDF claimable – responsible for timely application to HRDC and completion of end-to-end HRDF claim process

Sustainable employee engagement strategy

• Lead and manage in implementation of meaningful and relevant employee engagement and Diversity, Equity & Inclusion (DEI) initiatives
• Assist the CTLM to promote an open knowledge-sharing environment that builds knowledge, skills and service to support organisational growth

Boost organization capabilities

•  Lead in ensuring Personal Development Plans (PDP) refresher programs are in place, tracking to ensure PDP in place and quality PDP
• Lead in driving timely communications on EverGreen Performance Cycle
• Support in administering in the on-going operation needs for Heineken Graduate Program (HGP) and Short-term assignment (STA)

Operations / Others

• Timely submission of accrual journals every month
• Any other ad-hoc duties assigned by Line Manager/Management

Requirements of the job

At least 5 years of relevant work experience in learning & development operations, with strong & solid exposure in HRDC submission/application as well as the ability to ideate, develop and implement learning & development programmes and concepts.

Specific knowledge/skills: 

• Experience and solid knowledge in HRDc claims process
• Experience in e-learning platform/digital learning & data management
• Intermediate level of Microsoft Office application (Word, Excel & Power Point)

Functional competencies / soft skills: 

• Flexible and Self-motivated 
• Results agility 
• Meticulous and structured thought process 
• Excellent communication skill 
• Team player