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ICT Manager

As manager of the IT department, you will be leading Brasserie Almaza’s digital journey. You are the key person driving, recommending and challenging the business functions to increase automation and digitalisation. You will help drive effective and efficient operations in a cost-conscious way through your improvement mindset, team spirit and analytical skills.



  • Determining the IT strategy and vision for Brasserie Almaza
  • Ensuring a proper implementation of all IT policies and procedures created by HEINEKEN Global
  • Maintaining the IT infrastructure and ERP system
  • Taking care of the development, implementation and embedding of the IT projects
  • Managing IT capital and operating expenses
  • Coordinating and developing the three direct reports in the IT team



  • You have good communication skills, you endorse two way communication while coordinating with all functions to achieve the objectives of the company
  • You have a business-focused mindset
  • You are self-driven, results-oriented and take the initiative in line with the company strategy
  • You have a good analytical and critical thinking skills; you identify problems and effectively diagnose root cause and solutions
  • You encourage the exchange of ideas; you challenge and motivate the team to give out their best
  • You work on your development through a constant follow up on your performance and often enhance your self-awareness
  • You see the big picture and set a clear strategy
  • You endorse the Heineken behavior in all tasks by showing an entrepreneurial spirit, collaborating with others through trust, acting as per the lifesaving rules, keeping things simple and learning to improve
  • You have experience with the Agile methodology to deliver faster and consumer-centric services/products
  • You have knowledge and experience in IT Service management to ensure quality of global delivered services



  • You need to have a University degree in Computer Science or equivalent (masters is a plus)
  • At least 7 of years of relevant experience out of which 2 to 3 years management experience
  • Knowledge of infrastructure technical support, ERP support, Microsoft systems and managing specific projects
  • You are fluent in Arabic and English (verbal and written)


Job Segment: Manager, Computer Science, ERP, Technical Support, Management, Technology

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