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IT Administrator - Hybrid

There’s Always a Seat at Our Bar 

The Lagunitas Brewing Company began on a kitchen stove in Northern California in 1993 and has always looked to the future – whether supporting local communities by turning beer into money for the cause, or fueling stories, songs, and experiences with our IPA. Wherever you go: Beer Speaks, People Mumble. 

The Gist

Responsible for the upkeep, configuration, and reliable operation of client computer systems, servers, and networks.

 

What You’ll Do

  • Provide level 2 end-user escalation support from the Help Desk Team; not limited to hardware, software, office and communications equipment, network and remote connectivity.
  • Perform user account administration; create/change/disable user accounts and email address in Active Directory and other company systems; including file permissions, security access lists, service accounts, and group policies
  • Support and manage our SCCM and Jamf end-user management platforms
  • Maintain and update procedures and configuration documentation of infrastructure, architecture, and operations guides.
  • Assist with creating, managing and enforcing department policies and procedures
  • Assist with Planning, implementing, and supporting company-wide initiatives of new technology deployments, upgrades, and migrations, including change management and end-user adoption.
  • Provide ongoing monitoring and response for systems using monitoring and alerting tools; including daily management and monitoring of Windows Server Operating Systems and Virtualization Technologies, LAN and WLAN infrastructures, system and network logs, and installed Disaster Recovery Backup solutions.
  • Manages and maintains company-wide systems and network infrastructures, including physical and virtual servers, LAN, WAN, & WLAN networks, security systems, email, file shares, online services (SaaS, PaaS, IaaS), and other infrastructure issues.
  • Helps in disaster recovery efforts and preparation, including regular testing.
  • Maintain working knowledge and expertise of products and/or services.
  • Improve the effectiveness of collaboration tools and meeting room operations.
  • Provide coordination and support to outsourced resources.
  • Other duties and projects as directed.

 

What We’re Lookin’ For

  • Bachelor's degree preferred in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience; a minimum of 2 relevant work experience.
  • Must have the ability to prioritize, meet strict deadlines and maintain confidentiality.
  • Must have the desire to learn new technologies and problem solve.
  • Excellent verbal and written communication skills; ability to effectively communicate with employees at all levels throughout organization.
  • Experience with or knowledge of Active Directory and Exchange Server infrastructure, including Office365, cloud technologies (IaaS, SaaS, PaaS, etc.), Networks, Virtualization technologies (VMware & Hyper-V), iSCSI SANs, and Data protection technologies a plus (Veeam, EMC Avamar).
  • Commitment to excellence and high standards; Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

 

Key Relationships

  • Reports directly to the IT Manager.
  • Frequent interaction across all departments.

 

Physical Requirements

  • Ability to use a computer keyboard and calculator.
  • Work environment is primarily indoors.
  • Limited weekend and after hours maintenance required.
  • Limited travel to other site locations.

Come as You Are 

At Lagunitas, we welcome people (and dogs) from all walks of life. Anyone, regardless of their race, creed, nation of origin, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age, has a home here. Love, progress, and acceptance will always have a seat at our bar.  


Nearest Major Market: Santa Rosa
Nearest Secondary Market: Petaluma

Job Segment: System Administrator, Testing, Computer Science, Help Desk, Information Technology, Technology