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Host/Hostess - Miami, FL

The Host/Hostess greets and informs arriving guests on Brewery tours, table reservations, Taproom hours of operation, musical guests, and seating information.

 

ESSENTIAL DUTIES & FUNCTIONS

  • Welcomes guests in an enthusiastic and friendly manner
  • Maintain constant communication with servers and bussers to ensure efficient seating and pub procedures
  • Operate reservation system
  • Maintain thorough, up-to-date knowledge of Brewery tour times and events schedules
  • Demonstrate knowledge of the La Tropical brand, history, and products
  • Assist private parties with seating reservations
  • Responsible for cleanliness of host station; assists with organization and sanitation of taproom
  • Monitor guests in accordance with taproom rules; escalating issues to management or security as needed
  • Other duties as assigned

 

DESIRED CAPABILITIES/CHARACTERISTICS

  • High School Diploma or equivalent
  • Personable, approachable, and friendly
  • Punctual and reliable
  • Ability to work in fast-paced environment
  • Must be able to work flexible shifts and schedules, including weekends, holidays, and overtime
  • Must be able to demonstrate mature judgment in handling all matters
  • Excellent organization and problem-solving skills
  • Work well under pressure
  • Outgoing personality, positive attitude, and strong verbal communication skills
  • Teamwork oriented
  • Experience with Open Table is preferred
  • Knowledge of craft beer is desired

 

KEY RELATIONSHIPS

Reports directly to Bar Manager and Food & Beverage General Manager.

 

PHYSICAL REQUIREMENTS

Requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling, and pushing, lifting weights up to 25 pounds.

 

SCHEDULE REQUIREMENTS

  • May be required to work additional hours as dictated by workload and staffing.
  • Must be willing to work evenings, weekends, and holidays.

 

AT LA TROPICAL, WE OFFER

  • A work environment where inclusiveness rules and you can come as you are
  • A competitive total compensation package including strong benefits 
  • Great development and Career opportunities 


Nearest Major Market: Miami

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