Title: Customer Service & Logistics Intern

We Go Places! How about you?
Location: Kiambu
Function: Supply Chain
Sub Function: Supply Chain - Customer, Logistics and Distribution
Type of Contract: Fixed Term
Closing Date: 13-03-2026
Are you obsessed with smart operations, data, and delivering top‑tier customer experiences? Ready to dive into a fast‑paced logistics world where every day actually matters?
Join us as a Customer Service & Logistics Intern and get hands‑on experience that builds real skills, real confidence, and a real career path.
What You’ll Do
- Transport & Logistics Support- Help coordinate daily transport operations ( routes, vehicles, deliveries), Assist in ensuring that products reach customers on time and on budget, supporting the transport invoice checks and helping to keep our transport partners compliant.
- Data & Insights- Assisting the Transport Officer in analysing transport KPIS, providing support in transport data collection and validation and helping create dashboards and reports that shape decision making within the function.
- Innovation & Improvement – Supporting the logistics team in using historical data to forecast logistics needs and spot trends, take part in projects aimed at optimising transport and booting efficiency.
What You Bring
- A Degree in Supply Chain, Logistics, Business, Operations or related field.
- Solid skills in Excel, Word, and PowerPoint.
- Familiarity with ERP systems (bonus points!).
- Strong analytical thinking + problem‑solving energy.
- A customer‑focused mindset and hunger to learn.
Work Setup
- This is a full‑time, office‑based internship.
Why You’ll Love It Here
- Build real‑world skills in logistics & customer service
- Be part of meaningful improvements in the supply chain
- Get the kind of experience that helps you stand out in your career
Kenya Wine Agencies Limited (KWAL) was incorporated in 1969 and over the years KWAL has become a leading East African beverage champion in the manufacturing, exporting and importation of a wide range of alcoholic and non-alcoholic beverages. KWAL is a HEINEKEN OpCo.
Job Segment:
Logistics, Supply Chain, ERP, Supply, Operations, Customer Service, Technology