Sales & Operations Planning (S&OP) Manager

About the Job  
Multi Bintang Indonesia is currently hiring for Sales & Operations Planning (S&OP) Manager based in Tangerang. 

About Multi Bintang Indonesia 
You might think that we’re just one iconic brand, but we’re actually so much more.  
As the pioneer of the beer industry in Indonesia with a proud history of over than 90 years in the country, Multi Bintang Indonesia is synonymous with BINTANG, Indonesia’s favorite and most iconic beer brand. As part of the HEINEKEN Company, Multi Bintang Indonesia also produces and markets the world’s most valuable international premium beer brand, Heineken®, as well as a portfolio of other beer brands, such as including Tiger Soju Flavoured Lager, BINTANG Pilsner, BINTANG Crystal, BINTANG Anggur Merah, and BINTANG 0.0.  
We believe in making a positive impact and creating a real change in the world. Join us and let’s do something that matters!  
At Multi Bintang Indonesia, we offer a world of opportunities for your career development. Be part of something bigger than yourself, create real change in the world, and make positive impact through your careers!  

Job Purpose
At Multi Bintang Indonesia, you’ll have the opportunity to make a meaningful impact—supporting people, the planet, and fostering togetherness. 
As S&OP Manager, you play a crucial role in ensuring our products are always available to meet customer demand while optimizing costs and efficiency. By leading supply planning, supporting new product launches, and driving operational excellence, you help Heineken grow sustainably and deliver quality to consumers. Working with cross-functional teams, you’ll make decisions that truly matter by enhancing performance, reducing waste, and shaping the future of our supply chain. #DoSomethingThatMatters 

Main Responsibilities  
•    Lead the S&OP Process 
Ensure a smooth and efficient Sales & Operations Planning (S&OP) process that aligns with Heineken’s global standards. Work closely with different teams to make informed decisions, balancing supply and demand effectively. 
•    Supply Planning Management 
Plan and oversee production, inventory, and materials to ensure products are always available. Set clear stock targets and optimize supply chain efficiency. 
•    New Product Introduction (NPI) 
Support the launch of new products by ensuring they are delivered on time and within budget. Work with Procurement, Finance, and Marketing to smoothly integrate new products into the supply chain. 
•    KPI Monitoring & Improvement 
Monitor key performance metrics, such as forecast accuracy (85%+), supply availability (98.5%+), and stock levels. Ensure all teams follow Service Level Agreements (SLAs) and report performance regularly. 
•    Optimizing Operations & Capacity 
Plan production capacity effectively across sites while keeping supply chain stock under 48 days and finished goods between 13-17 days. Reduce costs and maintain high product freshness. 
•    Strong Cross-functional Collaboration 
Work closely with suppliers, distributors, and internal teams to ensure smooth operations. Lead Supply Review Meetings to identify improvements and streamline processes. 
•    Team Leadership & Development 
Build and manage a strong team, promoting teamwork and performance excellence in line with Heineken’s values. Work closely with suppliers, distributors, and internal teams to ensure smooth operations. Lead Supply Review Meetings to identify improvements and streamline processes. 
•    Continuous Improvement 
Enhance processes using TPM (Total Productive Maintenance) methods to boost efficiency and meet industry best practices. 
 
Candidate Criteria  
•    Education & Experience 
Bachelor’s or Master’s degree in Business Administration, Supply Chain, Logistics Management, Engineering, or related fields. 
Minimum 5 years in a similar position managing S&OP or supply planning functions. 
•    Key Skills & Competencies 
Proven leadership skills with a track record in team building and management. 
Strong analytical, problem-solving, and decision-making abilities. 
Excellent verbal and written communication skills in English. 
Proficiency in supply chain planning processes (demand planning, capacity planning, inventory planning). 
•    Functional Competencies 
Experience in brewing, packaging, distribution, and procurement execution. 
Knowledge of commercial planning (brand plans, promotion calendars, NPI). 
Familiarity with financial budgeting and control cycles. 
•    Heineken Behaviours 
Deliver: Focus on achieving results and celebrating succes but also prioritize safety in all operations. 
Shape: Embrace courageous moves and put consumers first while ensuring processes are clear, efficient, and easy to follow. 
Connect: Foster a culture of belonging, learning, and sharing by fostering a safe and supportive environment for all. 
Develop: Promote continuous learning and growth through open, and have honest conversations. 
 
Tools Provided: Laptop 
 

Contract: Full-time 

Why Join Us? 
This is an excellent opportunity to showcase your technical and leadership skills while working with a leading company in the beverage industry. Be a key player in maintaining the quality and satisfaction our customers expect! 

Note:  
Multi Bintang Indonesia embraces diversity and encourages applications from all walks of life! We are committed to creating a positive and inclusive recruitment process. If you require any assistance to complete your application or any subsequent stage, please let us know how we can support you.  

Disclaimer: 
•    Protect yourself from scams on behalf of Multi Bintang Indonesia. We will NEVER ask for payment to process documents or anything during your job application process. If you need to verify directly with us to ensure your job application process remains secure, please feel free to get in touch with us at career.mbi@heineken.com (our official email only with the domain @heineken.com). 
•    By submitting your job application, you acknowledge that Multi Bintang Indonesia may share your data with third-party entities appointed by MBI for recruitment purposes. Your information will be treated with confidentiality and in compliance with data protection laws. If you have concerns or wish to withdraw consent, contact us at career.mbi@heineken.com.