Stakeholder Relations Manager

About the Job 

As our Stakeholder Relations Manager based at Sampangagung Brewery, you will be the connector between Multi Bintang Indonesia and the communities, authorities, and organizations surrounding our operations. Your role is to build trust, manage permits and licenses, and foster strong relationships with government officials, community leaders, religious figures, and media to safeguard our license to operate and ensure smooth brewery operations.

About Multi Bintang Indonesia 
You might think that we’re just one iconic brand, but we’re actually so much more.  
As the pioneer of the beer industry in Indonesia with a proud history of over than 90 years in the country, Multi Bintang Indonesia is synonymous with BINTANG, Indonesia’s favorite and most iconic beer brand. As part of the HEINEKEN Company, Multi Bintang Indonesia also produces and markets the world’s most valuable international premium beer brand, Heineken®, as well as a portfolio of other beer brands, such as including Tiger Soju Flavoured Lager, BINTANG Pilsner, BINTANG Crystal, BINTANG Anggur Merah, BINTANG Arak Jeruk & Madu, and BINTANG 0.0.  
We believe in making a positive impact and creating a real change in the world. Join us and let’s do something that matters!  
At Multi Bintang Indonesia, we offer a world of opportunities for your career development. Be part of something bigger than yourself, create real change in the world, and make positive impact through your careers!  

Job Purpose

The Stakeholder Relations Manager plays a vital role in protecting our license to operate and ensuring operational continuity at both Sampangagung and Tangerang Breweries. You will proactively manage regulatory requirements, anticipate and address issues, and engage with stakeholders to positively influence perceptions, decisions, and actions for mutual benefit. By doing so, you’ll contribute to Multi Bintang’s ambition to grow the business, strengthen our reputation, and create long-term positive impact in the communities where we operate. #DoSomethingThatMatters

Main Responsibilities

• Anticipate, identify, and manage issues or risks that could affect operations (security, social, or environmental)

• Collaborate with Brewery leadership and Corporate Affairs team to develop and deliver stakeholder engagement plans, including but not limited to implementing community relations and community development programs

• Record and track stakeholder engagement activities in the stakeholder database/logbook

• Support, monitor, and evaluate brewery-level sustainability and community impact programs.

• Assist with licensing requirements on a needs basis

 
Candidate Criteria  

• Education: Bachelor’s degree in Law, Public Relations, Social Sciences, or other relevant fields

• 5–7 years of experience in stakeholder relations, public affairs, NGO/community development, journalism, or a related field (manufacturing/FMCG exposure is an advantage)

• Senior Public Relations/Community Relations/External Affairs officers with manufacturing operations based in East Java are preferred

• Strong track record in managing permits, licenses, and community/government relations

• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels

• Proven experience in issue management, advocacy, and community engagement

• Fluent in Bahasa Indonesia and English, both written and spoken

• Strong local networks in East Java are an advantage

• Resilient, collaborative, and able to work under pressure with integrity and high ethical standards

   

Tools Provided: Laptop 

Contract: Full-time 

Why Join Us?

At Multi Bintang Indonesia, part of the HEINEKEN company, we don’t just brew beer. We brew possibilities! By joining us, you’ll directly shape the relationship between one of Indonesia’s most iconic companies and its surrounding communities. You’ll have the opportunity to make an impact where it truly matters: building trust, creating shared value, and ensuring the sustainable success of our people and business.

Note:  

Multi Bintang Indonesia embraces diversity and welcomes applications from all backgrounds! We are committed to fostering a positive and inclusive recruitment process. If you require any assistance during your application or at any stage of the process, please let us know how we can support you by contacting us at career.mbi@heineken.com.

Disclaimer: 

• At Multi Bintang Indonesia, your safety and trust are our top priorities. Please be aware of potential recruitment scams. We will never request any form of payment, whether for processing documents, travel arrangements, or any other part of the hiring process. If you ever feel unsure or want to verify the legitimacy of any communication, please reach out to us directly at career.mbi@heineken.com. This is our official email, and we only use addresses ending in @heineken.com.

• We carefully review all applications and will contact candidates whose profiles best match the role. If this opportunity excites you, we encourage you to apply, even if you don’t meet every single requirement. Your application will still be thoughtfully considered.

• By submitting your application, you acknowledge that Multi Bintang Indonesia may share your data with trusted third-party partners appointed for recruitment purposes. Your information will be handled with strict confidentiality and in accordance with applicable data protection laws. If you have any concerns or wish to withdraw your consent, please contact us at career.mbi@heineken.com

#LI-TL1