Jr. Key Account Manager

Job Description

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling

• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement

• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations

• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Requirements:

• Bachelor degree in any major, preferably Sales & Marketing
• Minimum 3 years managerial experience in FMCG
• Conversant in English both written & oral
• Willing to be relocated across Indonesia
• Have a good communications and able to adapt in a quick changes in the market
• Have creative mindset and able to adapt to quick changes in the market, build network with diverse stakeholders and have some knowledge/skills in Corporate Affairs and business development.