Senior Manager Process and Control Improvement

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Date: 15 Sep 2023

Location: Bangalore, IN

Company: HEINEKEN

  • Internal control end-to end business partner for commerce and HR.
  • Challenges existing processes to identify improvement opportunities using benchmarks and external best practices.
  • Ensures that the effectiveness of controls is monitored and/or frequently tested.
  • Responsible for putting the appropriate actions in place (agreed with control owner / performer). Tracks and monitors the progress of remediating activities.
  • Ensures that controls are embedded in the design of processes.
  • Standardize processes and identify control automation and digitization possibilities.
  • Assess risk and maintain Risk and Control Matrix.
  • Drive ownership of controls among control owners.
  • Review and updated process document / SOP.
  • Challenges existing processes to identify improvement opportunities using benchmarks and external best practices.
  • Drive control self-assessment through CSA tool
  • Period review of controls self-assessments.
  • Drives the implementation of a comprehensive Risk Management (RM) framework.
  • Identifies relevant risks for the business. Analyses, measures and evaluates risks.
  • Conducts Risk Assessment through running risk workshops with the Business, ensures relevant risk templates and documentation are used and drives the creation of risk responses. This also includes new and emerging risks.
  • Develops specific action plans to mitigate, accept or transfer risk and monitors progress on an ongoing basis.
  • Manage access control and mitigate SoD risk.
  • Supports the audit (Global / Internal / Statutory) through providing information or specialist input where required.
  • Tracks and monitors the progress of remediating activities.
  • Conduct Fraud Risk Assessment and drive mitigation of risks identified.
  • Manage ESG reporting controls – implementation, testing and remediation.


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