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Senior Director National Accounts

We Go Places! How about you?
Location: Bentonville, Arkansas
Function: Commerce
Sub Function: Commerce - Sales - Off Trade
Type of contract: Permanent



About the Role:  This role leads a team to deliver planning and development of the HUSA portfolio within an Off Premise Strategic Customer.  Internal collaborations at a senior level in the organization liaising with senior sales leaders, Brand Marketing, Category Development, Finance and the Management Team.  Externally, you will interact with HUSA’s largest off premise customers critical to our business success. The job requires previous account management experience, ability to understand and leverage syndicated data to influence customer decisions, and the ability to build a business plan aligned with HUSA’s strategic vision.

  • Primary Customer:  Walmart/Sam’s Club
  • Estimated Annual Volume: 7MM Case Equivalents


Key Responsibilities:

  • Delivering business objectives within a strategic Customer
  • Creating a vision for success aligned with Heineken’s strategic goals
  • Creating an Annual Joint Business plan
  • Coaching and Developing a team of 1 to deliver the Walmart business Nationally
  • Using compelling data to gain distribution and feature activity aligned with HUSA priorities
  • Setting key performance management indicators for success, communicating and monitoring progress vs. goal
  • Collaborating with Marketing to bring Heineken USA promotional platforms to customer in a strategically aligned way
  • Strong collaboration with HUSA regional and chain account sales teams and distributors to ensure effective execution


Basic Qualifications/Requirements:

  • Bachelor’s Degree
  • Must speak English
  • Experience leading a sales team through distributor management
  • Direct customer management experience in CPG
  • Previous knowledge of 3-tier system


Preferred Qualifications:

  • Previous success building deliver business results through customer management
  • Ability to create a vision for brands aligned with customers strategies
  • Experience building and executing business plans
  • Budget and resource management
  • Excellent communication skills through multi mediums
  • Ability to use Category Management and other syndicated data to influence
  • Distributor Management experience at a supplier helpful
  • 10+ years’ experience in CPG selling with 5+ years working within a Major Large Format customer


HEINEKEN Leadership Expectations:

  • Connect
  • Shape
  • Develop
  • Deliver
  • Role Model


HEINEKEN USA Inc., the nation's leading high-end beer importer, is a subsidiary of HEINEKEN International NV, the world's most international brewer. Key beers and ciders imported into the U.S. are Heineken®-- the world's most international beer brand, Heineken® 0.0, Heineken® Light, the Dos Equis Franchise, the Tecate Franchise and Strongbow Hard Apple Ciders. HEINEKEN USA also imports Amstel Light, Red Stripe, Tiger, Carta Blanca, Bohemia, and many more. For the latest, follow us on Twitter @HeinekenUSACorp, or visit


Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, are or any other basis protected by law.

Nearest Major Market: Fayetteville

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