Senior Reg. Infrastructure Technology Consultant - AMEE

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:

• Passion for consumers and customers
• Care for people and planet
• Enjoyment of life
• Courage to dream and pioneer

As a Senior Infrastructure Technology Consultant, you are responsible for:

• Manage infrastructure (workplace, servers, network) for OpCos in the region
• Assess IT Infrastructure needs and requirements
• Translate business needs to IT requirements to initiate IT infrastructure projects
• Identify potential IT Infrastructure issues to avoid them
• Provide technology advice and guidance to operating companies
• Integrate new infrastructure technology and solutions into existing portfolio
• Improve process efficiency
• Assist in building longer term IT strategies and roadmaps
• Project management with E2E delivery
• Manage different managerial levels’ stakeholders
• Monitoring the tickets SLAs
• Plan the needed resources for any project rollout, incidents (including P1 and out of business hours resources), changes, requests, problems
• Maintain, monitor, and administer AMEE infrastructure and ensure a 24 X 7 operational environment including Servers, HEINET, Connectivity, email system, windows environment, antivirus, … etc.
• Work directly with different Heineken support partners, central teams and onsite Ocpo D&T teams to find and design solutions to fulfil business needs
• Manage projects to meet budgets, projects timelines and resources
• Forecast and suggest needed requirements in all infrastructures field
• Ensure that all new or enhanced network services (LAN/ WAN) and installations are brought into production according to the agreed standards
• Responsible for Active Directory, Azure, domain controllers
• Drive post incident reviews and deliver accurate and timely root cause analysis to prevent recurrence