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Regional Technology Consultant - Robotics & Automation

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:


  • Passion for consumers and customers
  • Care for people and planet
  • Enjoyment of life
  • Courage to dream and pioneer


Job purpose:

This role is part of the Global D&T department of HEINEKEN International and Specifically the AMEE Regional team, D&T is proud to bring cutting-edge innovation, strong technology, and advanced analytics to HEINEKEN. With speed and agility, we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.


You will be part of the AMEE HyperAutomation Hub team (AHH), which is one of the regional hubs within the Technology stream. AHH is a fusion team focusing on embedding technology into business by identifying & implementing automation opportunities across AMEE OpCos, aligned with the governance and platforms offered by global Smart Technologies product team, which also consists of a team that is specialized in UiPath, OutSystems (Low code) and various Microsoft products like Chatbot, Power Apps and Power Automate Cloud.


The Regional Technology Consultant – R&A has the primary task to support stakeholders with automation identification, preparation, translating and refining the business requirements and maximize value out of potential RPA (Robotic Process Automation) process candidates into a buildable RPA solution together with the RPA Developers and System Admin. The R&A consultant role is focused on opportunity management, automation awareness adoption and the implementation of the functional requirements, you will be working in close cooperation with our HEINEKEN business teams within our OpCos and Global products. Besides the focus on RPA processes, you will also support the overall team with internal projects like driving Proof of Value’s and team and process optimizations.

Your responsibilities would include:

  • Drive awareness and adoption for HyperAutomation in AMEE opcos accordingly identify and scale automation opportunities.
  • Lead the process discovery and value engineering activities, Translating functional requirements of potential RPA business processes into actual RPA solutions.
  • Accelerate RPA solution delivery by participating in the full RPA life cycle, being business intake, technology selection, IT readiness and all required support during development, testing and go-live.
  • Understanding business requirements, assessing the complexity of these and translate and maintaining process design documentation and communication of functional and process changes.
  • Ensuring the product design and implementation adheres to functional requirements and HEINEKEN standards and best practices (i.e., Quality, Architecture, Compliance & Security);
  • Delivering working product enhancements with the allocated timescale and quality standards that minimize rework and aspire a zero-defect culture.
  • Collaborates with RPA Developers on the solution design to ensure it conforms to overall best practices.
  • Driving Proof of Value’s and other internal team projects.
  • Conducts continuous improvement analysis on existing internal processes and identifies process optimizations.


You are a good Candidate if:

  • You have Bachelor/Master’s degree, preferably in Business Informatics, Computer Science, Engineering.
  • You speak English fluently.
  • You have a proven track record as Business Analyst (minimum 3-5 years), with at least 2 years of experience as RPA Business Analyst.
  • You have problem solving and root cause identification skills and you are not afraid to drive projects and really take ownership in making it a success.
  • You are able to drive decisions and recommendations about which technology is the most suitable for the business process / problem.
  • You are analytically and quantitatively strong and are highly structured.
  • You have excellent communication skills (both verbal and in writing): ability to communicate well with technical and non-technical people.
  • You are a team player, and you are able to work effectively at all levels of the product team with the ability to influence others to move toward consensus.
  • You are able to identify and understand multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others.
  • You have can-do and hands-on attitude while dealing with some uncertainty in requirements & features to deliver MVP solutions.
  • You have experience of working in a deadline driven environment with rapid release cycles.
  • Preferably you have experience with working in an Agile environment.
  • Preferably you have experience with working with additional technologies like OCR, IDP and/or Process Mining
  • Preferably you have technical skills / knowledge on RPA, Power platform and other automation technologies.

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