Junior E-Commerce Analyst
Job Responsibilities
Functional Responsibilities:
- He/she works with large data sets to find actionable insights.
- He/She is able to perform some cleansing (of the data) through understanding their relevance to the business.
- He/She is able to compare and analyze different types of data sets; these can vary between data sets gathered online or with complete offline data to create relevant actionable insights.
- He/She is able to translate data into insights to the wider team in an understandable – easy to digest manner.
- He/She is able to identify gaps in the data in order for the team to help He/She in filling these gaps to reach better insights.
- He/She has experience with Power BI analytical tool and Google Analytics.
- He/She is able to team-up with field team to validate the insight and augment the qualitative insights with the quantitative findings.
Functional Competencies:
- Understand the difference between consumer, shopper and customer.
- Understand the B2B / B2C digital trends changes in the wider environment and its implication on the platform.
- Able to differentiate different shopper / consumer needs and act upon in order to achieve ABC digital ambitions.
- Understand ABC Route to Market and its implication on the platform.
- Able to understand promotions mechanisms and evaluate their impact on business digital KPIs
- Challenges figures with different stakeholders and generate new ideas to drive business.
Leadership Responsibilities:
- He/she enjoys helping others and can act as thought leader and coach: through a range of mechanisms, you’ll ensure that our business understands his/her specialist area, and he/she will help create experts in ABC.
- Champion the analytics, coach the sales team and the customers about the benefit and the transformation of e-commerce.
Functional Authority:
-Together with the regional eCommerce data analyst and Head of eCommerce, decide about the different changes that will be implemented in the various datasets to facilitate the daily processes.
Communication and Work Relationships:
Internal:
- Ecommerce, sales, sales support, Customer Service, IT, Trade Marketing, and Sales Management teams.
External:
- Global Digital (B2B, B2C) CXO & growth & transformation teams, external suppliers managing data/reporting tools.
Qualifications:
Education, Certifications and Licenses:
- University degree from a reputable university business administration, or a related field
Knowledge and Experience:
- 1-2 years’ experience in FMCG companies with commerce background.
- Strong data management skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, PoweBI, etc)
- Experience in digital sales platforms (B2B, B2C, iB2B, iB2C) is a plus
- Technical expertise regarding data models, database design development, data mining and segmentation techniques is a plus
Skills and Abilities:
- Excellent Computer skills.
- Outstanding analysis skills.
- Excellent problem solving.
Personal Qualities:
- results driven and analytically strong – he/she know that data drives decision-making and he/she proves his/her hunches with data
- Creative, out of the box thinker, challenge the status quo,
- Communication, problem solving and following up skills.
- Hard worker and able to work under pressure to meet close deadlines.
Preferable Qualifications:
- Commercial: affinity with commercial discipline and a commercial way of thinking
Job Segment:
Data Mining, Sales Support, Database, Developer, Sales, Technology