Digital Transformation & Innovation Specialist - Temp
Scope of the Job
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The D&T Specialist carries a profound understanding of a (set of) simple to medium Solution(s) from a functional, technical, and process perspective. He/She manages the business function (their functional colleagues, support PMO and D&T Lead in vendors management to deliver projects in line with architectural principles and secure support according to agreed requirements. The purpose of the Junior D&T Specialist is to lead/direct the development and improvements of a Solution via a structure delivery framework, ensure the support via Dev-Ops or managed service contracts. He/She acts as a business partner/consultant towards the BPO and/or Product Owner in the business function(s), in close alignment with D&T Lead. The D&T Specialist will by default manage one or more vendors to change/adjust the Solution and will not configure/change the Solution him/herself
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Job Responsibilities
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Functional Responsibilities: Be the partner of the business functions and work with business representatives (BPO/Product Owners) in order to optimally develop and support the assigned Solution(s)
Support the selection of third-party suppliers
Manages vendor(s) on tactical/operational level, while support in building a lasting partnership with vendors.
Understand business needs and requirements, follow external/market/technology developments, manage priorities, support the definition and improvement of the Solutions portfolio with strategic multi (3) year D&T roadmaps for each solution that is aligned to the OpCo and Global Function strategic roadmaps (3YP) and business processes.
Translate relevant external/market/technology developments/innovations to proposals for new or improved Solutions
Translates D&T priorities and project/solution portfolio to actionable items and determines designs based on requirements (functional, technical, budget, timing, etc), in full alignment with all stakeholders. Align designs with architectural principles, policies and guidelines.
Support the development and improvement of the fit-for purpose Domain and Solution Architecture
Collaborate with D&T teams to align decisions on strategic initiatives related to the Solution(s) in scope.
Contribute to the development of operational D&T plans and budgets, including annual objectives. Support the D&T Lead through business/solution analysis to support decision-making, adhering to rules, policies, procedures.
Translates D&T priorities and projects/solutions portfolio to actionable items and determines designs based on requirements (functional, technical, budget, timing, etc.)
Execute and optimize mode of DevOps delivery for Solution(s) in scope (Agile/Scrum Product, Agile/Scrum Projects, Waterfall, ad-hoc, etc.)
Leverage expertise in Solution(s) in scope to challenge and improve business demand and vendor supply
Manage the project/product portfolio of the Solution(s) in scope. Coordinate the implementation of all projects/products on time, in full, in budget, to satisfaction.
Ensure the Solution(s) in scope enable the business processes of the relevant business function(s) optimally.
Manage the life cycle of Solution(s) in scope, performing an appropriate transition to support, and ensuring continuous improvement while respecting business continuity
Assure well-documented systems and applications are accessible for further use and change.
Monitor, guard and analyze the functional, technical and security aspects of Solution(s) in scope in line with the agreed performance indicators and defined ways of working.
Second line support for business team, act fast to ensure business continuity and solve his/her stakeholder painpoints.
Knowledge and Experience:
0-1 Years’ experience with leading digital projects.
Strong knowledge of development platforms, low/no code, Power platforms and/or salesforce.
Skills and Abilities:
Data driven mindset with outstanding business analysis skills.
Ability to develop innovative solutions in a fast-paced and dynamic environment.
Customer oriented with strong customer service and troubleshooting skills.
Personal Qualities:
Enthusiasm for implementing technology and eager to stay ahead of new digital tools and trends.
Creative, out of the box thinker, problem solving and following up skills
Strong interpersonal skills and ability to effectively communicate technical concepts to diverse audiences
Hard worker and able to work under pressure to meet close deadlines.
Job Segment:
Solution Architect, BPO, Business Analyst, Supply, Technology, Operations