Digital Transformation & Innovation Lead - Supply Chain

Scope of the Job
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The Digital Transformation & Innovation Lead is end-to-end accountable for all D&T activities for one or more specific business domains, he is responsible for shaping and leading projects and improve ongoing operations that enable our [FUNCTION] colleagues to achieve the strategic goal is their area of domian. This includes Project Portfolio Management (D&T Roadmaps), Domain architecture, Build (CAPEX) and Run (OPEX) accountability across solutionas and full lifecycle of non-critical solutions (long-tail).
He/She is expected to play a vital role through connecting and liaising with business colleagues, translating business challenges into actionable digital or process solutions, proactively bringing the best external technologies and leading efforts in development/deployment of platforms/applications, project management excellence and deep business analysis. This is through playing a role of a scrum master and occasionally product owner in delivering complex projects with their [FUNCTION] and technical expertise paired with strong collaboration skills.
The purpose is to leverage his/her unique experience on the edge of business and D&T to create real business value by improving the customer, consumer, and employee journeys
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Job Responsibilities
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Functional Responsibilities:
 Understand business needs and requirements. Follow external/market/technology developments. Define and maintain a solutions portfolio with strategic multi (3) year Solutions roadmaps for the full domain that is aligned to the OpCo, Global Function, D&T strategic roadmaps (3YP) and business processes
 Shape Relevant Systems process for business functions by designing solutions that balance pace, flexibility, scale and longevity.
 Actively gather innovations, also from peers within D&T, and introduce these to the Business function(s) in based on potential business value
 Champion End User Experience to minimize friction and optimize productivity by representing the end user on the team.
 Build and maintain a fit-for purpose Domain Architecture that is aligned with Global enterprise Architect and global Portfolio Managers
 Translate requests and roadmaps into D&T solutions proposals, in collaboration with the relevant Portfolio Managers (processes, solutions, services and tools)
 Ensure ownership within the business for initiatives in solutions portfolio to safeguard the realization of the business case
 Contribute to the creation of those business cases for the development of new solutions
 Manage the project portfolio. Coordinate the implementation of all projects for the reference business function(s) and define needed resources (internal and external). Ensure that the D&T solutions are aligned with architecture and security standards (security, GIS and strategies)
 Lead his team Project Managers and manage the execution of all relevant tasks to ensure full implementation of large, complex projects in scope and on time.
 Manage the budget both for projects and change requests for the relevant business function(s).
 Ensure the full chain of D&T solutions enable the business processes of the relevant business function(s) optimally.
 Manage the life cycle of D&T solutions for the reference area in the long-tail, and ensure continuous improvement while respecting business continuity
 Ensure that support for the D&T solutions in the long-tail is fit for purpose and is delivered according to agreed service levels by internal or external (vendor) service providers.
 Ensure that D&T solutions in the long-tail comply with technology and data standards and fit within the overall HEINEKEN Enterprise Architecture and standards - in alignment with internal and external stakeholders.
 Ensure agreed Service Levels can be measured and reported and reports on issues or contract related topics, in line with the service level agreement (SLA) and the D&T standards and guidelines. Actively drives improvements through service improvement plans
 Full accountability on ISMA and Information Security procedures in his area of domain, work closely with Cyber Security officer to ensure that his area is fully compliant.

Functional Competencies:
 Understand Global D&T strategy to shape the future of Beer and Beyond
 Mindset & Drive: Agility and being able to embrace change, a curiosity to try something new and overall focusing on creating value through best in class the customer and consumers experience to win the market.
 Understanding our Business: deep understanding for ABC Strategy, business model, brands, financial acumen and E2E business cycles
 Working together: strategic business partnering, empowering team player, relationship and trust builder. Motivating people to work together towards making a vision into a reality,
 Problem Solving: Data driven & solution focused, critical thinking with rapid decision making

Leadership Responsibilities:
 Engage key stakeholders and establish trusted business relationships to ensure alignment, visibility and transparency into all aspects of assigned projects and ongoing support.
 Collaborate with D&T team locally and globally to align on decisions for strategic initiatives related to the applicable functional area

Contribute to the development of operational D&T plans and budgets, including annual objectives. Provides advice and analysis to the D&T Manager to support decision-making, adhering to rules, policies, procedures and HK OneTrust legislation
 Business continuity: accountable in creating relevant operating procedures for his solutions and ensure knowledge transfer
 Safeguard business continuity through creating coherent crises management procedures for his area of responsibilities in collaboration with business team.
 Act as advisor for his stakeholders on all data security for 3rd party solutions
 Develop short and long-term development plan for his team with attention to employee development, critical experiences and D&T succession planning.
 When needed, acts as key sparring partner for the D&T Manager.