Our Dream: Accelerate profitable topline growth through the rejuvenation of our beer & beyond portfolio

Our Purpose: We brew the joy of true togetherness to inspire a better world

Our Values: Passion for consumers & customers. Courage to dream & Pioneer. Care for people & planet. Enjoyment of life

Mission of the Role: Ensure the delivery of our fresh & high-quality beer to the right place & at the right time, manage short-medium-long term planning and at all times, maintain healthy and collaborative partnerships with internal and external stakeholders.

Role Objectives:

• Responsible of Supply Chain Operational & Tactical Planning, including Demand Planning, Finished Goods Import Planning and Distribution/Replenishment Planning.
• Ensure the right Planning Governance Framework and defined Ways of Working are embedded within the OpCos processes, including homologation and adherence with Heineken Global Standards and Methodologies regarding Planning Capabilities.
• Support, participate, and be main source of Insights/data/information for Demand & Supply discussions within Sales & Operations Planning (S&OP) cycle.

Role Main scope and activities:

• Design and ensure the implementation of the defined Planning Processes Scope, Roles & Responsibilities between our partners and OpCos
• Create all Demand & Supply Plans, and track and manage all relevant KPIs associated with each process
• Create Statistical Baseline Forecast (Cleansing & Modeling) and manage Forecast Collaboration/Enrichment process with Sr. S&OP Manager & Commerce Function in OpCo
• Confirms and officialize Short-Term and Mid-Term Demand Plans to all functions in the organization
• Propose and define, in alignment with OpCo, Demand Plan used as input for ROFO process cycle
• Define shipment Plan based on Forecast, Supply Chain Constraints & Stock Analysis, in close alignment with breweries to ensure maximizing output and reducing risk of product availability
• Calculate and update Finished Goods Stock Policies once a year
• Discuss and reach consensus with breweries on Supply Plans changes and adjust plans accordingly
• Generate, tracks and share all relevant Demand & Supply KPIS. Co-owns, with OpCo, Planning KPIs such as Forecast Accuracy, Forecast Bias, Out of Stock, Fill Rate & Finished Goods Stock Levels
• Manage Demand & Supply Masterdata on Planning Software tool to ensure the quality and accuracy of plans, including Customers, Products, Network Resources, etc.
• Lead Demand Review, Supply Review and Alignment Review Meetings from local S&OP Cycle and is the main source of data/information for S&OP Cycle with the breweries and our partners
• Identify and translate benchmarks in processes and practices from other OpCos to further enrich and innovate the Planning processes in the OpCos in scope.
• Responsible for Heineken Canada S&OP Maturity processes, score and improvement

Reporting