Заглавие: Sales Administration Manager
Локация: София
Функция: Търговска функция (Продажби и Маркетинг)
Вид договор: Постоянен
The Sales Administration Manager will play important role in delivering sales strategy by ensuring the efficiency and effectiveness of the sales processes, administration and sales information systems. This role involves overseeing sales data management, sales KPIs tracking and analysis, CRM systems, customer contracts and digitalization projects, while also focusing on customer surveys and analysis. The ideal candidate is a leader with a proven project management skills and track record in sales operations, administration and people management in an FMCG environment.
Responsibilities:
- Lead, mentor, and manage a team of sales operations professionals, foster a collaborative and high-performance culture;
- Develop and implement scalable sales processes and best practices, ensuring consistency and alignment across the sales team;
- Lead the optimization and digitalization of sales processes and systems, implement digital tools and technologies to enhance sales efficiency and effectiveness;
- Organize the management and administration of sales deals and customer contracts, ensuring timely and accurate processing of contracts and agreements;
- Monitor sales performance metrics and identify areas for improvement;
- Setting of sales targets and the calculation of actuals against these targets;
- Manage bonus payout processes in alignment with sales performance metrics;
- Oversee the generation and analysis of sales reports to provide actionable insights;
- Oversee the design and delivery of customer surveys to gather feedback.
- Analyze survey data to provide insights and recommendations for improvement
- Identify and implement process improvements to increase efficiency and effectiveness
- Stay updated on industry trends and best practices in sales operations.
Requirements:
• University degree, with preference for Economics, Business Administration;
• 3+ years relevant experience, preferably in multinational corporation;
• Project management experiece is strong advantage;
• Strong analytical skills and sharp attention to detail;
• Pro-active and self-starting attitude and a team player;
• Excellent communication and presentation skills;
• Highly proficient in MS office (Excel, PowerPoint); experience with PowerBI is considered advantage;
• Good level of both Bulgarian and English.
What we offer:
• Opportunity to work on challenging projects with much responsibility in a highly dynamic environment and industry;
• Exposure to and collaboration with HEINEKEN’s global network;
• Attractive career development opportunities – locally and internationally;
• Work in an open and friendly environment, with an option for work from home as per company’s policy;
• Strong focus on Health & Safety, inclusion and diversity in the working place;
• Competitive remuneration package and additional benefits.
ZAGORKA was founded more than 120 years ago. In 1994 the Company joins the family of HEINEKEN the most international brewer in the world with impressive portfolio of over 250 international, regional, local and specialty beer and cider brands. Dedicated to innovation, long-term investment in brands, as well as projects through its “Brewing a Better World” sustainable development strategy, which embedded in the company's business to add value to all stakeholders. HEINEKEN has 85,000 employees in over 70 countries.
ZAGORKA is committed to creating highest quality beers and ciders in a sustainable and responsible manner. The portfolio of the Company offers a variety of high quality beer and cider brands: Zagorka, Heineken, Ariana, Birra Moretti ,Amstel, Stolichno, Starobrno, the cider Apple Thief. Non-alcoholic suggestions with Zero Zone: Zagorka 0.0%, Heineken 0.0% and Ariana Radler 0.0%.
http://www.zagorkacompany.bg